“First the supplied mount broke in a way that the camera fell off and was lost forever. So much for backing their products. I was then offered a poor discount for a new order, limited only to the GoPro 7 Black(most expensive camera.) I then attempted to use said discount only to not be given a single location to enter the code since an even less useful discount was already being offered on the website. i made an assumption that if I went far enough into the ordering process i would find the discount entry field but instead I accidentally placed the order. Now GoPro won't even refund the difference in discount and because the order has shipped, I'll need to receive the camera, request a return then attempt to use the coupon code originally provided.
At this point I'll get the refund and buy a knockoff.
Poor customer service and order processing.”
