Gorilla Racking Reviews

Name: Gorilla Racking
Rating: 4.20

4.2 Rating 172 Reviews

84 %

of reviewers recommend Gorilla Racking

4.2

Based on 172 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

01621736361

Email:

sales@gorillaracking.co.uk

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Gorilla Racking 5 star review on 20th April 2020

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Are these guys for real we ordered over 10 days ago and I have had nothing delivered. I have made numerous phone calls to the office with no reply, i've sent emails with nothing more that a standard email response. Then they have the cheek to ask for a review. Deliver my order or refund me and then I might change my review but so far service is appalling and goods still not delivered.”

Helpful Report

Posted 3 years ago

“Quick service, easy to assemble, dos the job great!”

Helpful Report

Posted 4 years ago

“The product itself is excellent but the service was appalling. After indicting delivery would likely take place on a particular day, and stating that this would be preceded by an email and on the day before, and a text from the carrier, I think an hour before delivery, the product did not arrive on the day indicated and we received no communication from Gorilla. They did not reply to my phone calls or my email, in spite of indicating on their web site that emails would be responded to 24/7.”

Helpful Report

Posted 5 years ago

“Goods did not arrive, no replies from customer services, email or phone calls.There was no one at the address. I had to get my money back through paypal.”

Helpful Report

Posted 5 years ago

“Don't expect to receive your paid for goods. The delivery day came and went and despite emails, texts and phone calls i've been completely ignored. I'm now going to have to report the matter to my bank.”

Helpful Report

Posted 6 years ago

Gorilla Racking is rated 4.2 based on 172 reviews