Gorilla Racking Reviews

4.2 Rating 172 Reviews
84 %
of reviewers recommend Gorilla Racking
4.2
Based on 172 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Gorilla Racking Reviews
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Phone:

01621736361

Email:

sales@gorillaracking.co.uk

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Gorilla Racking 5 star review on 20th April 2020
Ian
Gorilla Racking 5 star review on 2nd November 2018
Neil Lewis
Gorilla Racking 5 star review on 8th October 2018
Anonymous
Gorilla Racking 5 star review on 29th August 2018
Stephen Sholl
Gorilla Racking 5 star review on 23rd July 2018
Stephen McMullan
Anonymous
Anonymous  // 01/01/2019
Pleased with this storage system and will probably order more. When assembling the upper shelves, the connecting bracket didn’t feel that robust, but once everything else was assembled it seems pretty stable and looks nice. There are some useful videos on YouTube that go through the assembly process.
Helpful Report
Posted 3 years ago
The shelves are very good and easy to put up. only needing a rubber or wooden mallet. Despite the fact that the shelves were very well wrapped for protection, 2 shelves were originally delivered damaged but these were then replaced foc. by Gorilla.
Helpful Report
Posted 3 years ago
Pretty good quality for the price you pay. Very quick and easy assembly. Would definitely recommend.
Helpful Report
Posted 3 years ago
Great shelves - sturdy and easy to assemble. Would recommend
Helpful Report
Posted 3 years ago
Great product and good service, given the times!
Helpful Report
Posted 3 years ago
Great value for money product and easy assembly, 10 minutes per rack.
Helpful Report
Posted 3 years ago
arrived on time as described
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Posted 3 years ago
The shelves are good value. However sometimes they don't always line up and need a bit of encouragement which is a bit of a pain. Perhaps the required trade off for being bolt less. Good service from Gorilla and the best price for the colour and size I wanted.
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Posted 4 years ago
Very good product... and I didn’t have to pay for delivery.. excellent!
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Posted 4 years ago
Quick service, easy to assemble, dos the job great!
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Posted 4 years ago
Delivered on day expected, really easy to put up - clearly a well tgrought through design. Thank you!
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Posted 5 years ago
I am pleased with both the service and quality of this racking. As with any piece of kit you buy unseen on the internet, reviews help in making a decision and I am pleased I purchased this racking after reading good reviews. The racking is well machined and is a good quality product for the price. I bought four racks and the first took what seemed like a long time to assemble but you find your own way of doing it and, because it is well manufactured, by the time I had done a couple it was a fairly quick process to assemble a rack. I would definitely order from Gorilla again.
Helpful Report
Posted 5 years ago
Ordered racking which was delivered within 5 days, only problem was no notification of delivery, just lucky I was home at the time. I could not track the order so rang Gorilla which just went to answerphone, informing me everyone was on holiday. other than that really pleased with the racking which was really easy to assemble. will buy again
Helpful Report
Posted 5 years ago
Easy system to put together Very pleased with end result
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Posted 5 years ago
I was looking for some reasonably priced racking and found this websire. The product I ordered was exactly that and fits perfectly in the garage. The product is quite well made, you get what you pay for in my opinion. It's sturdy but you will definitely need to fix the racking to the wall. I had to order wall brackets from another site as I couldn't find them here. Overall I'm pleased with my purchase.
Helpful Report
Posted 5 years ago
Delivery was good and arrived quickly as promised. Racking itself is good for the price. Only thing I would suggest is that the joining strips connecting the frame poles need to be twice the length that they are in order to add strength to the frame. I would consider buying more.
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Posted 5 years ago
Excellent customer service
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Posted 5 years ago
The design is good and the shelving units went together without too much trouble. The only problem was with delivery. I know that northern Scotland can give delivery companies a problem, however I had ordered 8 units and it took 4 separate deliveries over two weeks for it all to be delivered.
Helpful Report
Posted 5 years ago
The product itself is excellent but the service was appalling. After indicting delivery would likely take place on a particular day, and stating that this would be preceded by an email and on the day before, and a text from the carrier, I think an hour before delivery, the product did not arrive on the day indicated and we received no communication from Gorilla. They did not reply to my phone calls or my email, in spite of indicating on their web site that emails would be responded to 24/7.
Helpful Report
Posted 5 years ago
Decent quality for the money. Free rubber mallet did not arrive but Gorilla sent it separately.
Helpful Report
Posted 5 years ago
Gorilla Racking is rated 4.2 based on 172 reviews