Gosoftware have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I found them to be honest suppliers offering MS Office at a reasonable price. When I didn’t see icons in my dock for the MS Office applications, an email was immediately answered. I am very happy with my experience
”
- Tom Routliffe
“
Good price and easy purchase process and installation of software.
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- Jim
“
Good price, easy install and works perfectly.
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- Jim
“
Very fast delivery and instant download. Really easy. I would definitely use them again.
”
- "Mark Carter" Carter
“
I am a novice with software installation especially on my brand new IMAC, so I ended up needing some help. After the chat line, I still needed additional and was connected with a very patient and expert tech rep who walked me through the installation. I would never have completed it by myself. The price, delivery, and tech assistance was excellent!
”
- Anonymous
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Fast delivery and easy set-up
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- Anonymous
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The installation was too complicated for an older person like me. I asked for a refund.
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- Vicki
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I was offered a 65% refund after unsuccessfully getting this product installed and ready to use.
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- Sabrina Lopez
“
Product would not download. Spent a lot of time with their "help" agents and more time sending emails asking for a refund. Each time I did that - they just wanted me to talk to another agent. Still do not have a product and NO REFUND isssued after 3 days of asking for one.
”
- Joan
“
I am so impressed with the customer service that I received from Jai D! He was so diligent on helping with loading the new program on my laptop. He was very patient & everything works well now! Thank you for your support!
”
- Karen J
“
Works! They’re not a fraud. Excellent service after the purchase of 365 Lifetime. They called me early and took care of everything. My system works beautifully.
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- Erin Liley
“
Good service. I downloaded and you provided the key so when everything was ready, U was able to start using it quickly.
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- Dean Johnson
