GotItHere.com Reviews

Name: GotItHere.com
Rating: 4.20

4.2 Rating 81 Reviews

80 %

of reviewers recommend GotItHere.com

4.2

Based on 81 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 71%
Customer Service
Communication Channels	Email

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GotItHere.com 1 star review on 21st August 2026

Cheryl

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was initially hesitant to seek help, but contacting ERF turned out to be a reassuring experience. The team was professional, patient, and clear in their communication from the beginning. They took my concerns seriously and made sure I understood each stage of the process. I truly appreciated their consistency and professionalism, and I’m grateful for the support they provided.”

GotItHere.com 1 star review on 23rd September 2026

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Posted 1 week ago

“I sincerely appreciate all your assistance throughout the entire process. Your support, prompt responses, and clear communication made everything much smoother and easier for me. It was a pleasure working with you, and I truly hope we have the opportunity to collaborate again in the future.”

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Posted 1 month ago

“All done! Withdrawal successful. I really appreciate the smooth and professional process handled by Robinson”

GotItHere.com 1 star review on 11th March 2026

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Posted 6 months ago

“What began as a minor access issue quickly developed into a full account lockout, disabling withdrawals entirely. Traditional support channels failed to provide transparency or resolution. Seeking a definitive outcome, I reached out to U.R.F under Unique Services. Their team identified the administrative failure responsible for the freeze, restored full account functionality, and reinforced security measures. Their professional handling brought closure to a situation that had become increasingly uncertain.”

GotItHere.com 1 star review on 28th January 2026

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Posted 8 months ago

“impossible to reach anyone. not going to order way to shady”

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Posted 3 years ago

“I've had alot of communication with RANDY and he showed me what he could do with may fathers b17 bomber squadron from a picture that I sent him ,,an it looked really good ,I was really amazed of his technology an how it turned out ,I mean a ww11 plane ,,so I had him do his job , ??? After 30 days instead 20 days as the post said I FINALLY received my 5 panel print,,.??? I guess I was expecting too much ,,I was totally disappointed,,very dull an blurry better if you stand 20 feet away at the other side of room ,,as well as the ground structure is very blurry,,the tail numbers hard to read from blurriness,,doesn't look at all as good as the print that he sent me before work done,!!! Also not please that work was not done in the UNINTED STATES,,other issue was on again an off again with delivery being held up ,once by 7. Days in CHINA,, DID NOT KNOW BEING DONE IN CHINA UNTIL THIS WAS ORDERED,,,PRINT ORDERED ON 28TH OF APRIL AN FINALLY RECEIVED MAY 25TH ,WAY PAST DELIVERY TIME THAT WAS TOLD TO ME !!!,,as I said it was held up for 7 days in china before SHIPPED,,,I GUESS THAT I SHOULD BE HAPPY THAT I HAVE A PICTURE OF MY FATHERS BOMBER SQUADRON HANGING ON MY WALL THAT I CAN LOOK AT FROM ACROSS THE ROOM,,,”

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Posted 3 years ago

“The quality of the pictures is nothing near as it looks on the website. I also thought all these would be framed. I guess for the price I should have known better. Will NEVER order from here again. Highly disappointed!”

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Posted 5 years ago

“Idk how these people are getting 5 star customer support or just lying 😅. I've been contacted once and it was "Sorry here's some screenshots of the same info you can already see" it's normally not more than 1 to 2 days late. It's now been 1 week. Tracking stopped 1 week ago as well. Company says Florida but when u complete checkout viola...china...wait 4 weeks...plus whatever else is going on...so expect your stuff if it ever arrives 6 weeks in...at this rate I'd of printed it myself somewhere...honestly”

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Posted 5 years ago

“Item has been on order sense June still not here. Will not order again!”

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Posted 6 years ago

“If I could give no stars I would. In April I put in an order and now it's the middle of July and still have not received my order as well as no tracking on it. It has remained the same all along. I have contacted them numerous times and only get I'm sorry it's on its way. I have asked for my money back and they refuse to give it back. What is scam!”

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Posted 6 years ago

“In the past, i had a problem with Randy trying to articulate. And he took offense to it. When i was ready to place my order on 2/08/2020 Dan returned my money and lied and said it was at my request. Such bad business they offer. That really defines their professionalism and their character. Thank GOD that money doesn't spoil. With that being said, my money spends anywhere. If i could give this company a zero i would.”

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Posted 6 years ago

“Still have not received the item. Now over a week late. Contacted support and all they said was shipping time is not guaranteed. Ruined Valentine's Day”

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Posted 7 years ago

GotItHere.com is rated 4.2 based on 81 reviews