Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.38

4.4 Rating 772 Reviews

85 %

of reviewers recommend Grafter

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Email:

support@grafternow.com

Location:

61 Bridge Street,
Kington
Herefordshire
HR5 3DJ

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin Booth

Grafter 5 star review on 3rd February 2022

Sue Lloyd

Melanie Meigh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great app. Found work within a hour of registering!”

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Posted 4 years ago

“Excellent, I just couldn’t organise the transport in such short notice.”

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Posted 4 years ago

“Excellent website and managed to get work done quickly with a firm price agreed”

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Posted 4 years ago

“Hugo is a very pleasant, intelligent and hard working young man. He did an excellent job for me that involved general labouring, basic carpentry and painting.”

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Posted 4 years ago

“Good service in principle but the quality of the actual grafters themselves is low. We hired one and he cancelled on an hour prior to being due in work! Thats poor. And we were reliant on him joining us so it seriously let us down”

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Posted 4 years ago

Hi Stephen, I am very sorry you were let down. That is not typical of the workers that use grafter. It is the occasional bad apple that let people down. I hope you will give it another go, please look out for workers with good reviews, it is a very good sign they won't let you donwn.

Posted 4 years ago

“I called the grafter yesterday to confirm his appointment for today. He answered my call and confirmed. We were a man short in a team of 5. The grafter was a no show, I called him 3 times and no answer. As a result every one was sent home. Hugely dissatisfied.”

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Posted 4 years ago

Hi Saghir, I am sorry you picked a bad worker. I am afraid no matter how you find people sometimes they let you down. Grafter helps minimise this through the reviews system and our active management of the workers but even then people sometimes let you down I am afraid.

Posted 4 years ago

“Great application and very easy to use!”

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Posted 4 years ago

“Had three replies and the process was easy and professional. Would use again.”

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Posted 4 years ago

“Great platform to find occasional labour staff”

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Posted 4 years ago

“Unfortunately he could only do one day, but showed up on time and put in a days graft. Thank you”

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Posted 4 years ago

“The first person I hired cancelled on the morning the job was due to start. The second person who accepted the job turned up 2 hrs late, did 2 hours work and then left. All attempts to contact him to complete the job or find out what the problem was have failed. Now I’ve received a request to pay this person. Unbelievable.”

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Posted 4 years ago

Hi Kobi, I am sorry you had a bad experience with the workers. This is the first we have heard of it, so we were not able to help. The system asked you for payment because it does not know you cancelled the job. I also noticed you didn't leave a review for either worker you were unhappy with, please do that, otherwise, there is no incentive for them to turn up and do a good job for people like you. Thanks, GRAFTER

Posted 4 years ago

“After using this service received payment promptly the following day so am happy to use again”

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Posted 4 years ago

“Thankful for the experience”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Your account gets constantly blocked, Grafters do not turn up or come up with Lame excuses, which the platform accept and do not appreciate that you lose time and money being let down then no reimbursement! All they care about is the fee they receive. Most Grafters aren’t as skilled as they say they are and aren’t motivated to work. Do not bother with hiring people off of here. It’s more hassle than it’s worth and your treated like you have done something wrong all the time, account suspended every other day.”

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Posted 4 years ago

You set-up an account with a fake name and phone number having already been banned form the service. We cannot let people to abuse the system and just set-up a fake account when there are financial transactions involved.

Posted 4 years ago

“Did not tell me that a charge would be added ontop on the daily rate , otherwise I would have offered a lower rate to the grafter to account for this . Could be more transparent about this .”

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Posted 4 years ago

“will use again ...”

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Posted 4 years ago

“Labourer cancelled on the morning stating car trouble. Made contact to attend the next day and cancelled again. Very poor”

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Posted 4 years ago

HI Glen, I am sorry you had a bad experience with one particular worker. This is not a typical experience of the service or the many great workers on the platform. We will investigate and if they don't have a good excude remove the worker from the service.

Posted 4 years ago

“Grew service.”

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Posted 4 years ago

“I Found Grafter a great way to source people to carry out various tasks. All above board and professionally run”

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Posted 4 years ago

Grafter is rated 4.4 based on 772 reviews