Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.38

4.4 Rating 772 Reviews

85 %

of reviewers recommend Grafter

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Email:

support@grafternow.com

Location:

61 Bridge Street,
Kington
Herefordshire
HR5 3DJ

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin Booth

Grafter 5 star review on 3rd February 2022

Sue Lloyd

Melanie Meigh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was good, I was well supported”

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Posted 4 years ago

“Accepted a job in Edinburgh only to be told the day before the job was actually in the Scottish Borders about ten miles from Berwick, had my account suspended for cancelling the job”

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Posted 4 years ago

Hi Jaimie, Your account was suspended because you had multiple jobs letting clients down. The job location was on the advert before you applied for it or accepted the job, so that is a poor excuse. We don't recommend people for work who have a bad track record of turning up for jobs.

Posted 4 years ago

“Its a good platform to find labour if you're happy to do it under a dictatorship. You get treated like a scammer not a customer. My account was blocked twice while trying to talk to potential staff. You can't exchange numbers till you've hired them so have to gauge what they're like through their messenger. Its not till you've hired someone are you made aware you'll be paying an additional 30% on top of what you've just agreed with the employee. Once you're familiar with this its a hand place to find workers.”

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Posted 4 years ago

Hi Stephen, I am afraid we have to have some checks in place to protect our business and ensure people use the system fairly. We can't allow people to just exchange numbers straight away and not use the platform to manage the job. Once interest has been established it is fine to organise a call to discuss details. The fee is only 10%, not 30% as you indicate above. Regards GRAFTER

Posted 4 years ago

“On-time, very nice guy and eager to help where it was needed. Will definitely recommend him again.”

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Posted 4 years ago

“On construction sites the address doesn't match your search listing so have to choose nearest existing building”

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Posted 4 years ago

“You seem to get jobs but when your job offer is accepted the customer does not reply so you don’t end up going to the job which is hard to understand just time wasters”

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Posted 4 years ago

Hi Jack, I see you referring to a job that starts tomorrow, so they may still reply to your chat message. Or they may have a really reason to not be able reply to your message. You have their phone number from the job booking so you could try phoning them. Any problems like this you can contact support and we can help! Kate

Posted 4 years ago

“all thank you bloody good tradesman thank you for your help”

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Posted 4 years ago

“The app works well. Some grafters are greats others cancelled before starting work. The app does what it says so I'm happy”

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Posted 4 years ago

“Both grafters after accepting the position failed to turn up”

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Posted 4 years ago

Hi Kevin, I am veryy sorry to hear that, this is not a typical experience, we will investigate and speak to the 2 people concerned. Regards Kate

Posted 4 years ago

“Feel very confident using grafter.”

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Posted 4 years ago

“Simple to use”

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Posted 4 years ago

“Very efficient and comprehensive site, I received 5 notes of interest within two hours and was very pleased with the Grafter selected.”

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Posted 4 years ago

“Useless admin”

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Posted 4 years ago

Hi John, I am sorry to hear you are not happy with the service in some way. Please get in touch with us, through the website, to explain the problem and our team will be happy to help. Thanks Kate

Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“I’d only say to make an actual app where you can log in and stay logged in and receive messages in real time rather than refreshing the page to know whether you’re hired or got a message or not. So far so good though.”

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Posted 4 years ago

Hi Mbala, The app is in development and coming in the next few days!

Posted 4 years ago

“A very helpful and conscientious young man👍”

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Posted 4 years ago

“Great grafter, demolished a shed, was clean and tidy worker”

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Posted 4 years ago

“Great place to find work. Already on my first job after less than a week of adding my profile. Highly recommend.”

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Posted 4 years ago

“There was only one grafter in my region (N Ireland) but he was brilliant so very grateful to Grafter”

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Posted 4 years ago

Grafter is rated 4.4 based on 772 reviews