Grasshopper Adventures Reviews

4.85 Rating 71 Reviews
99 %
of reviewers recommend Grasshopper Adventures
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About Grasshopper Adventures:

The Leader in Asia Bike Tours.

For the last fifteen years, Grasshopper Adventures has brought you the best bike tours in Asia, in cycling destinations across much of the Asian continent. We have the experience, knowledge, and passion to bring you high-quality bicycle tours with plenty of fun cycling, cultural experiences, stunning views, and comfortable accommodation along the way. Our dynamic itineraries and awesome local guides will make your cycling holiday a time to remember.

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Phone:

18448743720

Email:

asia@grasshopperadventures.com

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Bikes were not adequate for the terrain, cable disc brake was very sketchy on the descents. I had to adjust the gears often as they would not engage into the gears properly. Overall, for the price and the bikes that were on offer was not good value vs. the price of the tour. Tour leader was okay, but can be not engaging sometimes. However, the female assistant was great. Could of been more attentive to my partner's dietary requirements.
Helpful Report
Hi Justin,
Thank you for your honest review. We are very sorry to hear that your tour experience did not live up to the usual Grasshopper standards. Our team has investigated what went wrong in this instance, and indeed at the time you requested a drop bar bike we had a limited supply and decided to source bikes externally. This is not our usual practice and unfortunately the supplier we used was not as reliable as we had hoped. We will be in touch with you directly to discuss compensation for this error on our part. We have since introduced a new fleet of bikes to ensure that everyone joining this and other tours in northern Vietnam will have access to high quality, well-maintained bikes with hydraulic disc brakes. We are also taking the opportunity to focus our training efforts on tour leaders' engagement and attentiveness to dietary requirements.
Thank you again for your feedback and I hope we'll have the chance to host you on a future memorable bike adventure in Asia so we can demonstrate the typical excellent value of Grasshopper tours!
Grasshopper Adventures is rated 4.85 based on 71 reviews