Green Flag Reviews

2.2 Rating 344 Reviews

28 %

of reviewers recommend Green Flag

Company Reviews

Questions

Metrics

2.2

Based on 344 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 42%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5

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How quickly does Green Flag resolve customer queries?

Helpful Report

(1 month ago)

Greater than 50% of reviewers feedback is Green Flag resolves customer queries within an hour.

Helpful Report

(1 month ago)

75.68%

Industry Average

“ They sent a guy with motorbike tow frame from JD McAdam and sons breakdown service, think his name was Ian John, he was fantastic, thank you, anyway he loaded the bike and brought us the 50 miles home. ”

- John Cowe

“ We had a breakdown at Birmingham Airport and from the time of reporting it to Greenflag’s customer service dept to getting back on the road was less than 40 minutes . ”

- Lorraine

“ Used Green Flag for the first time on Monday 19th, had to have car removed from my address to the garage that i use, it was all very efficient. Agreed there was no urgency but from first phone call to the car being picked up and put on transporter it was all over in one & a half hours, excellent service. ”

- Anthony Knights

Green Flag Reviews

Customer Service - Good