Green Motion Reviews

2.3 Rating 887 Reviews

32 %

of reviewers recommend Green Motion

Company Reviews

Questions

Metrics

2.3

Based on 887 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How quickly does Green Motion resolve customer queries?

Helpful Report

(1 month ago)

Greater than 40% of reviewers feedback is Green Motion takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

75.28%

Industry Average

“ Excellent service! I suggest to everyone, who flies trough Bergamo airport and needs some car rental. Baiba ”

- Anonymous

“ Likewise take pictures of the car before you leave…would I use them again? Most definitely when comparing with other hire firms and particularly on price and friendly service which was 10/10. ”

- Guarin from Jersey

“ Excellent service both on pickup and return. The young lady,went to a lot of trouble sorting out an issue that took some time and wasn’t even a company problem . I would not hesitate recommend and use this company in the future . ”

- Anonymous

Green Motion Reviews

Customer Service - Good