Grenson Shoes Reviews

Name: Grenson Shoes
Rating: 3.57

3.6 Rating 23 Reviews

61 %

of reviewers recommend Grenson Shoes

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3.6

Based on 23 reviews


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Delivery Methods	Postal Service, Courier
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Communication Channels	Email

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Grenson Shoes 1 star review on 30th January 2024

Gill

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am an 85 year old who has worn and been more than happy with grenson shoes most of my life and who has feet to prove how good they are. Regrettably I need to replace my black ones. It was my intention to replace them with llyoyds but at £235 I find this excessive when were it brown I required although they are marked as £235 can be obtained from the factory shop for £135. Why not the black? As a pensioner on a meagre pension I have to be careful. After all it's only a matter of dying!!! Bob”

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Posted 4 years ago

“It's October 2018 - About 30+ years ago I purchased a pair of Grenson patent leather evening shoes to go with my D.J. Recently I discovered that a small gold coloured button had fallen off my shoe. I emailed Grenson customer services department (customerservices@grenson.co.uk - phone 01933 354300) to ask for advice. Much to my surprise a really personable and helpful lady, Laura, posted two replacement buttons and fixings to me - free of charge! What a fantastic and dare one say 'old fashioned', service - so reassuring - well done Laura and well done Grenson.”

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Posted 5 years ago

“Purchased a pair of brogue boots a few years ago and then wore them for a week to "settle them in" then put them in my shoe store until my 'Red Wings' expired. I usually buy shoes well in advance of need. A few years later, it was time to commission them. Within a month the leather lining on the heal wore through. Took them to a bootmaker but alas he said the boot would have to be dismantled to repair them, and the cost would be prohibitive. He was surprised at the poor choice of leather selected. As far as I can remember he quoted "neither thicker or stronger than paper" I was a little slow in returning them to Grenson. All as they did was to stick a piece of leather on the heel which came off the first time I put them on, but they were returned in a lovely box including a with compliments slip. They ,Grensons, could obviously see these boots were as new in every other respect. I have had products from this company before and they were excellent. The boots in question were about £275 which is cheap by Grenson pricing, and if I remember correctly they were 'Made in India'. In life I try to buy quality products as usually they are more cost effective over time. Now I usually buy 'Red Wing' boots, which are beyond reproach. Sorry Grenson, but never again for me or my friends.”

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Posted 2 years ago

Grenson Shoes is rated 3.6 based on 23 reviews