GroomsShop Reviews

Name: GroomsShop
Rating: 3.96

4.0 Rating 683 Reviews

72 %

of reviewers recommend GroomsShop

4.0

Based on 683 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

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GroomsShop 4 star review on 26th June 2023

Anonymous

Anonymous // 01/01/2019

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“Wasn't happy with product. Made with China sticker left on watch and engraving was noting like image on website”

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Posted 5 years ago

“I got this as a gift for my husband and he absolutely loves it!”

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Posted 5 years ago

“Great job. Fast and looked great.”

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Posted 5 years ago

“Absolutely amazing collection of items that aren’t all your typical groomsman gifts. I really like the variety.”

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Posted 5 years ago

“Great team of people. Speedy creation, wonderful delivery, but the product is just so cheaply made. Very disappointed with the actual product. Sorry, but it's very very cheaply made and it shows.”

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Posted 5 years ago

“Great company to deal with....products were well made and arrived on time.”

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Posted 5 years ago

“Super easy to navigate, fair prices, and wide selection of gifts. I will recommend GroomShop to all my friends when they get married!”

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Posted 5 years ago

“so far so good, I ordered 5 more custom decanters but have not received them yet or any email about them. please advise. deborah rager”

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Posted 5 years ago

“Nice quality”

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Posted 5 years ago

“Awesome product”

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Posted 5 years ago

“Turned out great”

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Posted 5 years ago

“I gave the correct shipping address, even tells me that on my receipt but they sent it to the wrong address”

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Posted 5 years ago

“Long story very short I do not recommend shopping here. They lied, tried to cover up their lie and it was overall not a pleasant experience. Thank god I won’t need to shop with them again. I had to completely change my plans because they said they shipped my order but never did. I paid for expedited processing and my order didn’t ship out for over a week....expedited processing is supposed to have your order out of the warehouse in TWO DAYS. I have all the proof if they ever feel the need to say I’m lying. My order didn’t even ship for A WEEK! And when I inquired about my order FOUR days from the purchase date, they lied, made a fake Fedex order and claimed “fedex picked up the package and lost the order”. And on top of that my order was split up into two orders and they arrived almost a week apart. Granted it was an order of 10 beer mugs, but it should have been communicated to me during the purchase process that my order would be split into multiple orders. Luckily I got the expedited processing refunded. Very very disappointed in this service and “business” as a whole. Any business that lies to the customer in order to cover their tracks will no longer be supported my myself or anybody who asks about them. Terrible customer service and I would absolutely not recommend them to anybody. ZERO STARS”

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Posted 5 years ago

“Looks great! Nice quality.”

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Posted 5 years ago

“Awesome I love them my groomsmen loved them but I forgot to order myself one :-(”

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Posted 5 years ago

“What you see is what you get.”

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Posted 5 years ago

“Ordered 3 knives and only got 2 of them. When I called they said they couldn't greentree I'd have the last knife by my wedding day.”

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Posted 5 years ago

“Was lied to about merchandise by three representatives. Nothing but cheap China junk. Threw the junk away. $100 gone because of lies.”

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Posted 5 years ago

“Site was really easy to navigate. Found exactly what I was looking for. Process was smooth and GroomsShop kept me informed of progress throughout. Items arrived ahead of schedule. Great service overall.”

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Posted 5 years ago

“The time it took to receive my item was way to long. And didn’t make it in time for my wedding. However the items were quality once received.”

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Posted 5 years ago

GroomsShop is rated 4.0 based on 683 reviews