Gudrun Sjödén Reviews

"Beautiful fashion but bad quality. 3 months ago I ordered a pair of woolen socks (34 euro!) that are already worn through. How does the production of clothing that lasts only last a few months and has to be thrown away fit in their \"green soul\" biological philosophy?"

"One of the sweaters I ordered is fraying and seams separating after a few wears and no washings. I contacted customer service and they want me, at my expense, to send this one back in order to get a new one. Forget it! I sent photos and said I would donate the poor quality sweater but I live in a rural area and returning this is a big pain. Just won\u2019t order from them again."

"One of the sweaters I ordered is fraying and seams separating after a few wears and no washings. I contacted customer service and they want me, at my expense, to send this one back in order to get a new one. Forget it! I sent photos and said I would donate the poor quality sweater but I live in a rural area and returning this is a big pain. Just won\u2019t order from them again."

"I purchased a wrap around jacket. When I tried iit on I realized that the front that wraps over the other side is not sewn correctly and bunches at the bottom where the front meets the hem. I showed this to at least 3 friends who agree with my assessment. Clearly it is a manufacturing defect. I missed the window of 30 days to send it back but the policy says a manufacturing defect item can be returned within 3 years. \r\nAfter 4 exchanges with Customer Service complete with pictures of the item on me, on a hanger, and laying flat. They would not take it back for a reimbursement or exchange as I requested. Amazingly they said my tailor sister, who agreed with my assessment of the defect, should fix it and they would pay her. Yes! They would pay her to fix it but they won\u2019t give me a reimbursement or replacement. The jacket cost 125.00, not a small sum. My sister said she couldn\u2019t fix it.. she lives pretty far away \r\nAnd has projects of her own.\r\nI offered to send it to Cust. Service and I did. Just received an e mail from them that says they still can\u2019t see the problem and no reimbursement or replacement! 15% off on my next order. Unbelievable. Even my son can see the problem, \u201cClearly a hem thing\u201dThe jacket is being sent back to me. I sincerely doubt I will be using the measly 15% off."

"I purchased a wrap around jacket. When I tried iit on I realized that the front that wraps over the other side is not sewn correctly and bunches at the bottom where the front meets the hem. I showed this to at least 3 friends who agree with my assessment. Clearly it is a manufacturing defect. I missed the window of 30 days to send it back but the policy says a manufacturing defect item can be returned within 3 years. \r\nAfter 4 exchanges with Customer Service complete with pictures of the item on me, on a hanger, and laying flat. They would not take it back for a reimbursement or exchange as I requested. Amazingly they said my tailor sister, who agreed with my assessment of the defect, should fix it and they would pay her. Yes! They would pay her to fix it but they won\u2019t give me a reimbursement or replacement. The jacket cost 125.00, not a small sum. My sister said she couldn\u2019t fix it.. she lives pretty far away \r\nAnd has projects of her own.\r\nI offered to send it to Cust. Service and I did. Just received an e mail from them that says they still can\u2019t see the problem and no reimbursement or replacement! 15% off on my next order. Unbelievable. Even my son can see the problem, \u201cClearly a hem thing\u201dThe jacket is being sent back to me. I sincerely doubt I will be using the measly 15% off."

"I don't understand the bad reviews. I have been ordering over an 2 year and so much clothes from them and there was no issues what's so ever. I order from Canada and the clothes come in 3 days to 5 days max. As for return the services is amazing and I never had issues not getting my money. The clothes come with a return label and a form. The easiest return I have ever done. As for quality, someone said that you can get same for quarter of the price on amazon...\u2026..lol. Ok that is ridicules, do they understand quality???? Yes its pricy but you get good quality clothes. Its so unfortunate that this company is getting such bad reviews, they surely don't deserve it."

"I don't understand the bad reviews. I have been ordering over an 2 year and so much clothes from them and there was no issues what's so ever. I order from Canada and the clothes come in 3 days to 5 days max. As for return the services is amazing and I never had issues not getting my money. The clothes come with a return label and a form. The easiest return I have ever done. As for quality, someone said that you can get same for quarter of the price on amazon...\u2026..lol. Ok that is ridicules, do they understand quality???? Yes its pricy but you get good quality clothes. Its so unfortunate that this company is getting such bad reviews, they surely don't deserve it."