“I received customer service far beyond my expectations. I was provided a free of charge replacement item when I was initially looking for some advice on product care. It was an exceptional offer and in my opinion shows what a great product Guide are looking to supply. Thank you Guide.”
“I love Guide shirts, very different, superb quality and a great sizing range. I think I have about 20 now and all have washed and worn well and always get positive comments!
I used to buy mainly Robert Graham, lovely shirts but different price banding, now it’s usually Guide.
I recently made contact with customer services and they were extremely prompt and very helpful, which assisted another purchase.”
“The clothing is always hip and stylish and the quality is excellent. The material and design is very good and very regal. I highly recommend because hardly anyone knows about it in the US.”
“I can highly recommend purchasing items from this company. I have bought several and have been delighted with them all. The quality of product speaks for itself, all true to size. The service provided - excellent, goods arrive well packaged and when they say they will.”
“Received jumper next day but sizing is massive hence returned for a refund. Purchased XXL as I have over 20 Guide shirts of the same size. Refund issued promptly.”
“The shirts are great.
However, I was less enthusiastic about the extra tax for shipping to the Netherlands.
Brexit makes me pay almost 40 euros extra in tax for a shirt of about 99 euros.
I would recommend Guide London to be clear and transparent about extra costs (and estimate them!) and this practice.
The price/quality ratio gets bad this way.”
