Login
Start Free Trial
Are you a business??
Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request
guitarguitar Reviews
2.6
Rating
18
Reviews
39
%
of reviewers recommend
guitarguitar
Company
Reviews
Questions
Visit Website
Write Your review
Tell us how
guitarguitar
made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or
browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
* One or more of these files was not uploaded due to an invalid file type.
* File size is too large (Max: 256 MB).
* We could not upload one of your files, please try again later or contact support.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
"Awful experience. \r\nSent me a Fender blues jr with what looked like an open box. It had a different speaker. \r\nI returned the amp and they sent me a new amp. Again the box had been opened and there was a loud crackling noise coming from the amp. I tried 2 different guitars and 3 different leads and still the amp was faulty. \r\nI rang guitar guitar and they arranged a pick up. And told me I would have to pay \u00a329 for the pick up if the amp was not faulty. Guess what \u2026they told me the amp was fine. \r\nI\u2019m still waiting for the refund on the first amp to be returned. \r\nI think they have a lot of B Stock they want to get rid of. \r\nI paid the \u00a329 to get my refund back. It was a kind of blackmail. \r\nI will never use Guitar Guitar again. \r\nIt\u2019s been 6 weeks of hell trying to deal with them."
Paul G
"Very poor technical knowledge and no quality control\r\n\r\nI purchased a \u00a31899 guitar.\r\nWhen the guitar arrived several of the plastic tuning pegs were cracked and turning freely. I contacted Guitar Guitar, initially they did not know what tuners were fitted to the guitar. When I explained what tuners were fitted to the guitar they offered to pay for replacements if I purchased them, as they did not have any in stock. When they found out the price they then decided the guitar had to be returned to them. \r\nI found cheaper replacements which were only 16 euros they refused to pay for these and want me to return the guitar so they could repair it.\r\nGiven the technical knowledge shown and the fact the guitar had been dispatched in that condition I decided to keep the guitar and replace the tuning pegs at my expense as I do not trust their technicians to do a proper repair as I suspect they would just glue the pegs on.\r\nWhat sort of quality control do they have which allows a high end guitar out of the door with several damaged turners.\r\nI would not reccomend Guitar Guitar to anyone."
Charles Setterfield
"Very poor technical knowledge and no quality control\r\n\r\nI purchased a \u00a31899 guitar.\r\nWhen the guitar arrived several of the plastic tuning pegs were cracked and turning freely. I contacted Guitar Guitar, initially they did not know what tuners were fitted to the guitar. When I explained what tuners were fitted to the guitar they offered to pay for replacements if I purchased them, as they did not have any in stock. When they found out the price they then decided the guitar had to be returned to them. \r\nI found cheaper replacements which were only 16 euros they refused to pay for these and want me to return the guitar so they could repair it.\r\nGiven the technical knowledge shown and the fact the guitar had been dispatched in that condition I decided to keep the guitar and replace the tuning pegs at my expense as I do not trust their technicians to do a proper repair as I suspect they would just glue the pegs on.\r\nWhat sort of quality control do they have which allows a high end guitar out of the door with several damaged turners.\r\nI would not reccomend Guitar Guitar to anyone."
Charles Setterfield
Your browser does not support embedded videos.
Anonymous
Anonymous
//
01/01/2019
Filter:
Rated 4
None
5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
Helpful
- No results match this filter query -
Reset Filters
guitarguitar
is rated
2.6
based on
18
reviews
Visit guitarguitar
Our Company
Business Solutions
Impressum
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request