guitarguitar Reviews

"Awful experience. \r\nSent me a Fender blues jr with what looked like an open box. It had a different speaker. \r\nI returned the amp and they sent me a new amp. Again the box had been opened and there was a loud crackling noise coming from the amp. I tried 2 different guitars and 3 different leads and still the amp was faulty. \r\nI rang guitar guitar and they arranged a pick up. And told me I would have to pay \u00a329 for the pick up if the amp was not faulty. Guess what \u2026they told me the amp was fine. \r\nI\u2019m still waiting for the refund on the first amp to be returned. \r\nI think they have a lot of B Stock they want to get rid of. \r\nI paid the \u00a329 to get my refund back. It was a kind of blackmail. \r\nI will never use Guitar Guitar again. \r\nIt\u2019s been 6 weeks of hell trying to deal with them."

"Very poor technical knowledge and no quality control\r\n\r\nI purchased a \u00a31899 guitar.\r\nWhen the guitar arrived several of the plastic tuning pegs were cracked and turning freely. I contacted Guitar Guitar, initially they did not know what tuners were fitted to the guitar. When I explained what tuners were fitted to the guitar they offered to pay for replacements if I purchased them, as they did not have any in stock. When they found out the price they then decided the guitar had to be returned to them. \r\nI found cheaper replacements which were only 16 euros they refused to pay for these and want me to return the guitar so they could repair it.\r\nGiven the technical knowledge shown and the fact the guitar had been dispatched in that condition I decided to keep the guitar and replace the tuning pegs at my expense as I do not trust their technicians to do a proper repair as I suspect they would just glue the pegs on.\r\nWhat sort of quality control do they have which allows a high end guitar out of the door with several damaged turners.\r\nI would not reccomend Guitar Guitar to anyone."

"Very poor technical knowledge and no quality control\r\n\r\nI purchased a \u00a31899 guitar.\r\nWhen the guitar arrived several of the plastic tuning pegs were cracked and turning freely. I contacted Guitar Guitar, initially they did not know what tuners were fitted to the guitar. When I explained what tuners were fitted to the guitar they offered to pay for replacements if I purchased them, as they did not have any in stock. When they found out the price they then decided the guitar had to be returned to them. \r\nI found cheaper replacements which were only 16 euros they refused to pay for these and want me to return the guitar so they could repair it.\r\nGiven the technical knowledge shown and the fact the guitar had been dispatched in that condition I decided to keep the guitar and replace the tuning pegs at my expense as I do not trust their technicians to do a proper repair as I suspect they would just glue the pegs on.\r\nWhat sort of quality control do they have which allows a high end guitar out of the door with several damaged turners.\r\nI would not reccomend Guitar Guitar to anyone."