GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very satisfied with the way it was dealt with”

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Posted 3 years ago

“Not given 5 because we were not kept 100% in the loop. But otherwise no complaints. Staff very helpful.”

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Posted 3 years ago

“Seamless until the final settlement figure when we had to pay an additional £386.63. Understand this came from legal and general(.?) is that correct.”

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Posted 3 years ago

“I'm generally satisfied with the way GWlegal handled my case. However, when the solicitor had a look at the papers sent for signature the information was incorrect. It was for someone else. I was able to print off the correct information and the solicitor's appointment was concluded. Just a niggle.”

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Posted 3 years ago

“Good well informed service , very happy”

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Posted 3 years ago

“Very helpful. Very patient.”

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Posted 3 years ago

“You have sent me at different times documents via e-mail including yesterday 29th April in PDF? final documents but I'm clueless too what they say or are telling me. One needs to download it into 'Word' but it just comes up as total ''Gobbledegupp'' can't understand it or make head nor tail of it plus I can't print that out as my printer is all 'jammed up' so can't use it so I need to receive printed documents sent to me not unreadable nonsense. I have been trying for days to speak to someone but everyone is never at their desks and they never return your call when you leave your details so I've given up leaving a message because again no one ever returns your call. Not happy as we are entering the final stages and I haven't a clue about all the final details.”

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Posted 3 years ago

“Very efficient friendly and professional company to deal with for Equity Release.”

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Posted 3 years ago

“Very efficient service. All work was well explained and carried out when GW Legal promised. I had previously accepted a slightly more competitive offer from another company, who then revoked their offer for the most ridiculous of reasons, so I took up the offer from Canada Life, who use GW Legal and everything has gone very smoothly with mortgage completion coming through within 5 weeks.”

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Posted 3 years ago

“I consider they were very professional, but allowed the process to linger longer than necessary, thereby giving me reason to believe the whole process had collapsed, and therefore causing me the client considerable agitation”

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Posted 3 years ago

“All good with the home visit, just one blip over the cash getting into my account. But I must stress that everyone I dealt with in your office was kind, considerate and caring. So s big thank you to all the staff.”

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Posted 3 years ago

“GWlegal provided a speedy efficient service to get my equity release completed. The only criticism I have is the outrageous charge they make for issuing a standard letter about gifts to family members, the content of which I already knew.”

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Posted 3 years ago

“GW legal were excellent through out our purchase process, buying a house is a daunting process but they made it easier for us.”

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Posted 3 years ago

“The gentleman who visited my house to explain the process was very clear and helpful. The all process is very complicated, though. I have received the same documentation ay list twice I am not sure if it is your fault or Purisma or Age Partnership. Maybe, if possible you could coordinate to simplify the process”

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Posted 3 years ago

“have done all the necessary in a clear and precise manner”

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Posted 3 years ago

“Communication from GElegal regarding my application at all times was clear and consice.”

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Posted 3 years ago

“Very helpful and kept us up to date”

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Posted 3 years ago

“A very professional and informative service from GW legal. They guided us through the process from start to finish.”

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Posted 3 years ago

“GWlegal are a very professional firm”

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Posted 3 years ago

“Excellent service and people”

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Posted 3 years ago

GWlegal is rated 4.8 based on 6,664 reviews