GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No real communication about the progress of our application. Your agent asked us for the same information twice when we sent it the first time. We asked that all fees be added to the £100,000 we asked for only to be told that your fees were to be deducted. No real customer service. No communication between the various parties involved. Karla was not very helpful and quite dismissive when we did raise a question.”

Helpful Report

Posted 4 years ago

Hello Mr Petersen, thank you for your feedback. We are very sorry to hear that our services did not meet your expectations. We would like to discuss your case with you in more detail. Please send us an email on discuss@gw.legal with your case reference number and contact details, and someone will be in touch with you as soon as possible. Kind regards, the GW team.

Posted 4 years ago

“I cannot write a review as we are still waiting for our Wills to be produced by yourselves. We have paid you but had nothing. I am sure you do not want a review based on my experience thus far!!”

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Posted 4 years ago

“We were Very well informed they were always available for any questions friendly and proffesional would not hesitate to use GWlegal again in the future”

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Posted 4 years ago

“No problems, everything done professionally And smoothly”

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Posted 4 years ago

“A completely trouble free transaction, great communications and a friendly and professional service.”

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Posted 4 years ago

“GREAT JOB ALL VERY INFORMATIVE THANK YOU”

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Posted 4 years ago

“Excellent service dealing with our equity release would recommend them thank you for your swift service”

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Posted 4 years ago

“Very professional”

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Posted 4 years ago

“Excellent customer service, everything went smoothly on the house purchase. Would recommend to anyone . Thank you.”

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Posted 4 years ago

“A very efficient service - we were kept up to date throughout the process with the relevant advise and procedure.”

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Posted 4 years ago

“Very happy with the communication, support and help from GW Legal.”

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Posted 4 years ago

“The process has been longer than it should have been due to need of a new lease but Clare has gone out of her way and been more than helpful, she is a great credit to you”

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Posted 4 years ago

“Quick and efficient with easily understandable instructions”

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Posted 4 years ago

“good communications”

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Posted 4 years ago

“Very professional from start to finish. Kept in contact and explained the proceedure”

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Posted 4 years ago

“Our contact at GW was Emma Gilhooley who handled our case with extreme professionalism, courtesy and politeness. It was a pleasure to talk to Emma when we needed to - not stuffy like other solicitors. We would recommend GW for any problems you have without a doubt!!”

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Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

“Very helpful and polite, answered all our questions that we had and very friendly”

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Posted 4 years ago

“Found GW efficient when talking with them both on phone and the representative that visited us. Kept us informed on progress and key dates so no worry for us to know what was happening and when, thank you M”

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Posted 4 years ago

“Very efficient and helpful”

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Posted 4 years ago

GWlegal is rated 4.8 based on 6,664 reviews