GWlegal Reviews

Name: GWlegal
Address: 20 Chapel Street, Liverpool
Rating: 4.80

4.8 Rating 6,664 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

Questions

Metrics

4.8

Based on 6,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

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GWlegal 5 star review on 22nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was handled in a straight-forward and easy way. No problems, no stress.”

Helpful Report

Posted 4 years ago

“GW Legal were appointed by Age Partnership to deal with the Legal aspects of our Equity Release Lifetime Mortgage. In the main they acted well, with 2 exceptions The facts about our case are that we bought our property in June 2021, and have no Mortgage. It became very clear that the transaction would not progress until the Land Registry had updated the Deeds, this took them over 3 months. Considering they must deal with this organisation often, they did not assist in expediting this update, instead simply pushing us back to our original Purchase Solicitors and insisting that we chase them and the Land Registry ourselves. For such a fundamental part of the release we would have hoped that they could have assisted more. At the end of the process we were contacted to confirm payment details for our Bank. We use my Account to handle our Household finances, this had been advised at the beginning and also to the visiting Solicitor. As this is in my name we would have expected to have been advised that my Wife would need to authorise this, however no mention was made. We were contacted the day before completion by phone. He asked to speak to my Wife, she was not available as she works, however initially he would not say why he needed to speak to her and crucially that payment would not be made until he had done so. Initially he would not provide a callback number and even left a Voicemail the day before advising us not to return his call. On Completion day he called and insisted that he speak to her, again she was at work, he then advised that no funds would be released until he had spoken to her, this clearly was critical. This time he gave his direct dial phone number, and I got her to call him. Considering this was such an important point it could have been dealt with much better. GW Legal offered additional Services, but in light of the above we will go elsewhere.”

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Posted 4 years ago

“GWlegal made the process of completion on a life time mortgage uncomplicated and hassle free.”

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Posted 4 years ago

“We found everything straight forward, were updated regularly, very happy”

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Posted 4 years ago

“So easy and quick”

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Posted 4 years ago

“Very efficient service”

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Posted 4 years ago

“Following the introduction by Matthew Phillips from Age Partnership I have had regular updates from G W Legal and in particular Clair Heskey, who explained in full all the information to me. The solicitor MR Akbar also explained everything in full details. The whole process has been very good from start to finish”

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Posted 4 years ago

“Very efficient. No problems dealing with them.”

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Posted 4 years ago

“excellent service all round”

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Posted 4 years ago

“Excellent & efficient service during the entire procedure of acting on my/our behalf for Equity Release application & completion.”

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Posted 4 years ago

“very helpful explained everything to me and my money was sorted out very quickly”

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Posted 4 years ago

“Very quick and efficient team all round.”

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Posted 4 years ago

“Excellent service - courteous and professional. We were kept up to date at all times. Cannot fault them first class.”

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Posted 4 years ago

“I found it was a pleasure to deal with this company nothing was too much trouble and they were all very helpful”

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Posted 4 years ago

“Very helpful with everything to do with equity release”

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Posted 4 years ago

“I was introduced to GWlegal by Age Partnership. From the beginning, I was impressed by the efficiency of the organisation. Nicola, my designated solicitor arrived for the meeting on time and all the paperwork was very organised. Following that meeting I was kept up to date with developments and now completion has taken place. Thank you very much.”

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Posted 4 years ago

“A thoroughly professional and courteous approach from start to fiish.”

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Posted 4 years ago

“Very friendly helpful and efficient service making sure I was fully aware of all the implications involved in my equity release plan”

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Posted 4 years ago

“Sorted everything out seamlessly with good communication.”

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Posted 4 years ago

“You made the whole process so easy. Very impressed. Thank you”

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Posted 4 years ago

GWlegal is rated 4.8 based on 6,664 reviews