H Samuel Reviews

2.8 Rating 359 Reviews

45 %

of reviewers recommend H Samuel

2.8

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How does H Samuel deliver?

Helpful Report

(1 month ago)

H Samuel delivers items by Courier and Postal Service.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ Ordered a jewellery box online next day delivery week later still haven’t received it , so close to Xmas I decided to cancel it to my disappointment, won’t be ordering online again for sure ”

- Richard

“ Horrendous customer service (shenaz) dx and H.Samuel have lost my package I have not received this upon waiting for a response after weeks they are refusing to refund me I supplied cctv footage of the supposedly time the delivery was delivered clearly no driver I have sent several picture of my door way they claim it doesn’t match well how would the image match as it’s not my door way complete carnage of a company ”

- Kamran

“ Avoid like the plauge. Lied about attempting to deliver after I was in all day, they then won't refund until the delivery company deliver back to them. TERRIBLE ”

- Anonymous

H Samuel Reviews

About H Samuel:

Phone:

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Location:

Delivery - Average