H Samuel Reviews

2.7 Rating 336 Reviews

43 %

of reviewers recommend H Samuel

2.7

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does H Samuel deliver? How long does H Samuel take to deliver? Does H Samuel deliver on time? How is accuracy and good condition of items delivered by H Samuel?

Returns

Customer Service

How can I contact H Samuel? How quickly does H Samuel resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of H Samuel.

About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How does H Samuel deliver?

Helpful Report

(1 month ago)

H Samuel delivers items by Courier.

Helpful Report

(1 month ago)

75.00%

Industry Average

“ Purchased a beautiful Disney ornament for my daughter in law. The whole customer service experience from start to finish was excellent. Gift was well worth money and the communication of delivery was excellent. I will definitely be back. Thank you. ”

- Anonymous

“ The item was sent out for delivery with DX - FREE OF CHARGE! I received a MSG from DX saying that my order was out for delivery. ”

- Steve H

“ Great website, easy to navigate. Great sales and free express delivery. Superb. ”

- Andrew Whitelaw

H Samuel Reviews

Delivery - Fast