H Samuel Reviews

2.7 Rating 343 Reviews

43 %

of reviewers recommend H Samuel

2.7

Based on 343 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Customer Service

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About H Samuel:

H.Samuel the jeweller stocks a wide range of engagement rings, watches, earrings more. For quality jewellery at affordable prices, visit our site today. H.Samuel offers big brand names including DKNY, Guess, Diesel, Fossil, Oasis, Tommy Hilfiger, Ben Sherman, Citizen, Rotary and Accurist.

Visit Website

Phone:

0845 609 2000

Email:

customer.services@hsamuel.co.uk

Location:

H.Samuel, Hunters Road, Hockley
Birmingham
B19 1DS

How do I contact H Samuel?

Helpful Report

(6 days ago)

You can contact H Samuel by Telephone, Email and Live Chat.

Helpful Report

(6 days ago)

85.00%

Industry Average

“ Great service lovely staff tom was so helpful amd really listened and help me choose my new ring highly recomend x ”

- Helen nash

“ The man that done it was so helpfully He had first class customer service . ”

- Sharon

“ Great service...bought a lovely watch..metal strap was too big...Tracey said if I purchase and take it to Timpson she'd reimburse me the cost...fantastic...thanks ”

- Anita

H Samuel Reviews

Customer Service - Good