“I'm alittle disappointed, I paid for 2 day delivery, a week and 2 day's later they came. The hair ring isn't the quality of your old hair ring. I've been with yall for a long time.”
Hello Rachel!
We truly appreciate your feedback and are sorry to hear about the delay and the quality issues with your hair ring. Your loyalty means a lot to us, and we're committed to providing you with the best experience possible. Please know that we're always here to help and improve. Thank you for being a valued member of the Hairtalk family!
“Overall I’m satisfied with everything. My only ‘complaint’ is the shipping. I wish there was another option that was cheaper. I don’t usually need my products within 2-3 days so a longer shipping time would work for me. I just hate paying $20 shipping on $30-40 worth of product.”
Hello Mary!
Thank you for taking the time to share your thoughts with us! We're glad to hear that you're satisfied with everything. We completely understand your concern about shipping costs, and we appreciate your feedback. We're always looking for ways to improve our services and your input helps us in that process. Thank you for being a valued part of the Hairtalk family!
Hello Beautiful, Thank you for the glowing review! We’re thrilled to know you had an exceptional experience. Your recommendation means a lot to us, and we hope you feel beautiful in your new Hair Talk extensions!
Hello Beautiful!
Thank you for the wonderful feedback! We're thrilled you love your Hair Talk Extensions. Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us. We are always here and ready to help. We appreciate your support!
“Lately I have been noticing that some packs of extensions the tapes don’t hold the hair and when you are going to retape the extensions break, also they loose a lot of hair and shrink. They use to make them much stronger.”
Hello Gorgeous!
Thank you for your honest feedback, Elsa! We're sorry to hear about your recent experience with our extensions. We take quality seriously and your comments will help us make improvements. We appreciate your loyalty to Hair Talk and hope to provide you with a better experience in the future!
Thank you for your thoughtful review, Rachel! We're so glad you love the new packaging. Rest assured; we strive to maintain our pricing while continuing to provide top-quality extensions. Your feedback is invaluable to us, and we appreciate your support!
Hello Lori,
We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
“I received personal assistance and was very pleased. I have installed the Smart part topper twice now. Good quality hair, just wish it had a little more density. The virtual class was very personal and all my questions were answered. I also wish the volume topper offered a longer length, at least 20 inches.”
“i love my color and hair, i wish it had come in 13 inch also, the 17 inch is harder to cut and blend into my hair, but otherwise i like the hair and my look”
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