Halfords Autocentres Reviews

1.9 Rating 806 Reviews

20 %

of reviewers recommend Halfords Autocentres

Company Reviews

Questions

Metrics

1.9

Based on 806 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 10%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Halfords Autocentres deliver? How long does Halfords Autocentres take to deliver? Does Halfords Autocentres deliver on time? How is accuracy and good condition of items delivered by Halfords Autocentres?

Returns

Customer Service

How can I contact Halfords Autocentres? How quickly does Halfords Autocentres resolve customer queries?

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Phone:

0800 037 0800

Location:

Halfords Autocentres Ltd. 7/9 Richmond Road, Olton Wharf Olton,
Solihull

How quickly does Halfords Autocentres resolve customer queries?

Helpful Report

(1 month ago)

Greater than 44% of reviewers feedback is Halfords Autocentres resolves customer queries within an hour.

Helpful Report

(1 month ago)

71.07%

Industry Average

“ I have had my cars serviced, MOT etc for 3 years at Crawley Autocentre. I have been impressed with the quality of their work, their prices and the helpfulness of their staff. I would recommend them to anyone needing reliable service and repairs for their car. I would in particular commend the manager, Phil, and his assistant, Josh, who have always been very helpful. ”

- Ian McCubbin

“ My first experience with Halfords fox lane, Wolverhampton. MOT was booked. Very pleased with the service was given by Adam. Job was completed on time and excellent customer service given Mr Hanna ”

- Anonymous

“ Went to Maidstone branch today, Kristina was so helpful very friendly and polite, keep the good service going all. ”

- Anonymous

Halfords Autocentres Reviews

Customer Service - Good