Hammonds Furniture Reviews

“ It appears that if you are buying in the sale, the fitting estimate is reduced to lower the price and the fitter loses out. ”

“ I was then given 3 different days for the remedial work, had to suffer a disengenious helpdesk person who refused to connect me with a manager, had to clear my corridor 4 times and wait 27 days after the agreed delivery day with a half finished job to get what I had ordered. ”

“ I am receiving unwanted spam from Hammonds. I repeatedly try to block them but still comes. The Information Commissioner's Office (ICO) has fined food delivery company HelloFresh £140,000 for a campaign of 79 million spam emails and 1 million spam texts over a seven-month period. ”

“ Having not made any plans for that weekend, I did not get to see my family who I hadn’t seen for nearly 2 years! I also had to completely re-arrange the carpet fitting, shutter fitting and delivery of my bed which because I had cancelled have been delayed by several weeks due to slots allocated to other customers. ”

“ Communication was non-existent; I contacted Customer Relationship over ten times, only to hear admissions of “unprofessional and unacceptable” service and a disappointing refund suggestion. ”

“ SHAMBOLIC COMPANY I don't usually write reviews, but my advice is: DON'T USE THIS SHAMBOLIC COMPANY. We paid 5K for fitted wardrobes, and the subcontract fitters did not turn up! I had no contact from Hammonds, and I had to ring several times to receive an update. They offered £100 compensation, but when I asked for a refund as I wanted to cancel the fitting, they refused. I would never use this company again! ”

“ This was the final straw for me and I asked them to cancel my order and give me a refund after 4-5 Survey Changes and 3 fitting dates I wasn't going to wait a near further 3 months for my wardrobes. ”

“ Just had wardrobes fitted. The service was excellent and the fitter David did an amazing job. Highly recommended ”

“ Fantastic service, our fitter Pierre was very skilled, tidy, talented. I would definitely recommend, and will use again! . Bruce ”

“ The fitted wardrobes and dining unit are lovely but customer service post work is non existent. They don’t reply to calls or emails about fixing small bits or adding things. This lets them down. ”