“What can I say, exceptional service, easy to read instructions for ashes and pre paid packaging to send them back in. Amazing updates on my order and when it arrived.....wow so beautiful. A forever treasure thank you. X”
Thank you so much for your wonderful feedback! We're so glad that you found the entire process smooth and well-supported, from instructions to order updates. It means the world to us to know that you’re pleased with your piece and that it brings you such joy. Thank you for trusting us to create something so meaningful for you! - Team HoH x
Thank you for your wonderful feedback! We're thrilled to hear that our fast delivery and notifications met your expectations. We strive to keep our customers informed every step of the way - Team HoH x
“Over the moon with my necklace for my Grandma. Sent her hair to be added ,can see hair in necklace. Sent handwriting to add on added no problem. Great customer service answered all questions. Thank you!”
Thank you so much for your kind words! We’re so glad to hear that the necklace has brought you joy and is such a meaningful piece to remember your Grandma. It’s wonderful that both the hair and handwriting turned out just as you hoped. We’re always here to answer questions, and it was our pleasure to assist you. Thank you again, and we hope the necklace brings you comfort - Team HoH x
Thank you for your fantastic review! We're so glad to hear that the process was easy and worry-free for you. Your satisfaction is our priority - Team HoH x
Thank you so much for your wonderful review! We're delighted that you found our service to be excellent and that we could keep you updated throughout the process - Team HoH x
Thank you for your wonderful review! We're delighted to hear that you were extremely pleased with both your experience and your ring. Your satisfaction means everything to us - Team HoH x
Thank you for your fantastic review! We're so pleased to hear that you felt well-informed throughout the process and that your necklace arrived promptly. Your feedback truly makes our day - Team HoH x
Thank you for your kind review! We're thrilled to hear that you found our service professional from start to finish. Your satisfaction is our top priority, and we truly appreciate your support - Team HoH x
Thank you for your wonderful feedback! We’re delighted to know that you experienced our professionalism and care. Your satisfaction means the world to us - Team HoH x
“I just wanted to say the necklace you created for me in memory of my boy Dexter is absolutely beautiful. We had to make the heartbreaking decision to let him run over the rainbow bridge after a devastating illness took him so quickly. We had an amazing 10 years with our puppy boy and we miss him terribly.
My necklace, containing some of his ashes has made me feel so close to him again.
Thank you to everyone at HoH for the time love and attention given to making this special piece. Special thanks to Hannh who worked on my necklace. I will be forever grateful to you all.”
Thank you so much for your heartfelt words. We’re truly touched to know that your necklace has brought you comfort and a sense of closeness to Dexter. Ten years of cherished memories with such a beloved companion are truly priceless, and it’s an honor for us to be a small part of preserving his memory. I’ll be sure to pass on your kind words to our team. Thank you for entrusting us with this special keepsake - Team HoH x
Thank you for your kind words. We're so glad to hear that you felt supported throughout the process and that you're pleased with your ring. It’s an honor to create something so meaningful, and we hope it brings you comfort - Team HoH x
Thank you so much for your lovely feedback. We’re delighted to know the process was smooth and that you’re so pleased with the final piece. It’s wonderful to hear that it brought you exactly what you were hoping for! - Team HoH x
“My experience with Hand on Heart Jewellery was exceptional. There was a problem with my delivery, not their fault but the delivery company. I liaised with Lucy who answered my emails promptly and was so helpful and efficient. I received my necklace, a gift for my sister, and when I saw it, I burst into tears. To say it's beautiful is an understatement. So well done and something my sister will treasure forever. Thank you again for being such an incredible company to deal with. Highly recommended.”
Thank you so much for your touching feedback. We're deeply moved to know that the necklace means so much to you and will be such a treasured gift for your sister. We’re glad we were able to assist quickly with the delivery issue—making sure your experience is smooth and positive is incredibly important to us. Your recommendation and kind words mean a lot, and we're honoured to be a part of this special memory- Team HoH x
“Hello to you all.
OMG. I absolutely love my beautiful memory necklace I can’t tell you how much it makes me feel so close to my boy Dexter.
We had to make that heartbreaking decision to let Dexter go after a very nasty illness. Within 12 hours we had lost our boy. It broke us both and we miss him so so much.
I know the care, love and attention you all put into producing these beautiful pieces is immense. I will be forever grateful to you all.
Special thanks to Hannah who worked on my necklace.
I’m sending you all love and lots of hugs.
🥰🐶🐾💙🙏🏼
Karen xxx”
Thank you so much for sharing your heartfelt story with us. We're honoured that Dexter's necklace brings you a sense of closeness and comfort during such a difficult time. Our team put so much care into creating each piece, knowing how much it means to those who receive them. Your message and gratitude truly mean the world to us - Team HoH x
