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Harrods Reviews

2.0 Rating 90 Reviews
23 %
of reviewers recommend Harrods
2.0
Based on 90 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone

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Harrods 5 star review on 5th May 2025
Raymond
Harrods 5 star review on 5th May 2025
Raymond
Harrods 1 star review on 25th February 2025
AB
Harrods 1 star review on 25th February 2025
AB
Harrods 1 star review on 25th February 2025
AB
Harrods 1 star review on 25th February 2025
AB
Harrods 1 star review on 25th February 2025
AB
14
Anonymous
Anonymous  // 01/01/2019
Good customer services skills
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Posted 7 years ago
Quick delivery beautifully packaged was a delight to open
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Posted 7 years ago
The Sales Assistants in the Opitician Department were very helpful and patient .
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Posted 7 years ago
Great cream teas
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Posted 7 years ago
Provided an excellent product.
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Posted 7 years ago
Easy shopping online and their customer service is great
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Posted 8 years ago
Incredibly poor customer service today from Cartier today Harrods. Not what I expected from 2 top brands. Its ruined my wife's anniversary present.
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Posted 11 years ago
Please thank Hardeep at Harrods Direct. Once again she has been the epitome of exceptional customer service! Xx
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Posted 11 years ago
3 times I've called Harrods Links of London & 3 times someone was apparently calling me back.Im appalled at their terrible customer service
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Posted 11 years ago
Lady on the phone at Harrods hung up on me today, not good customer service there Harrods
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Posted 11 years ago
Harrods is rated 2.0 based on 90 reviews