Hartington Heath Reviews

Name: Hartington Heath
Rating: 4.15

4.2 Rating 47 Reviews

79 %

of reviewers recommend Hartington Heath

Company Reviews

Questions

Metrics

4.2

Based on 47 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how Hartington Heath made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Great communication”

Helpful Report

Posted 6 years ago

“Couldn’t ask for a better experience. Friendly and helpful from start to finish. Had a 90 day exchange policy which came in very handy. My family loves our new switches and lights. The blue light really stands out”

Helpful Report

Posted 6 years ago

“Absolutley fantastic, very pleased thank you”

Helpful Report

Posted 6 years ago

“Absolutley fantastic, very pleased thank you”

Helpful Report

Posted 6 years ago

“Loved these switches, great price excellent communication and quick delivery”

Helpful Report

Posted 6 years ago

“Amazing products and an excellent service. Thank you to Adam”

Helpful Report

Posted 6 years ago

“Couldn’t be happier with purchase. Easy ordering and fast delivery. Thank you For all the help”

Helpful Report

Posted 6 years ago

“Very good products. Highly recommended and fast delivery”

Helpful Report

Posted 6 years ago

“Beautifully made products and looks great in our house. Excellent customer services, really helped us with what we needed. Highly receommeded”

Helpful Report

Posted 6 years ago

“Very happy with purchase. Thank you”

Helpful Report

Posted 6 years ago

“Just wanted to say a big Thank you for all your help. You have been amazing with you help in choosing the right items I needed. Will recommend to anyone”

Helpful Report

Posted 6 years ago

“Absolutely brilliant from start to finish. I had my entire house plans assessed in detail and all the options for my switches, sockets and lights were correctly chosen and handled by them. They were really helpful in helping my select the items I needed and even gave me 90 days for exchanges in case I got something wrong. Technical support was very helpful with installation and I would be happy to recommend to anyone. Keep up the goods work guys. Thank you for all your help”

Helpful Report

Posted 6 years ago

Helpful Report

Posted 6 years ago

“I must say that after purchasing everything we needed for our renovation we received nothing but a Brilliant service and everything arrived on given date. I would highly recommend I LumoS products to all friends and family.”

Helpful Report

Posted 6 years ago

“My Second purchase for the I lumos products to finish off our project. Very happy once again, great service and advice.”

Helpful Report

Posted 6 years ago

“The best switch I have ever used. The WiFi works so well and we can control our lights from anywhere in the house. Even switched the lights on from work”

Helpful Report

Posted 6 years ago

“The best switch I have ever used. The WiFi works so well and we can control our lights from anywhere in the house. Even switched the lights on from work”

Helpful Report

Posted 6 years ago

“BEWARE... They have gone bust and started again as Emitters selling old out of date stock. My client has lost a lot of money as they won't refund now. The switches he bought for over 1k are useless, they do not work. I hope the owners are happy with their gains!!!! DO NOT BUY FROM THEIR NEW COMPANY ADAPTIVE LTD, TRADING AS EMITTERS.”

Helpful Report

Posted 1 year ago

“I’ve ordered an ILumoS triple modular socket in August 2021 on behalf of my customer, I was advised that the actual faceplate is out of stock and should arrive within 2/3weeks. A month went by and apparently thier container was stuck in Netherlands. Another Month went by and it was still not here and again and again. Asked in January 2022 was told February it’ll be here. Nothing. Was then told End of March, then end of April. Last message 09/05/22 “This will be in stock in 2 weeks” I messaged them 3 weeks later no reply, messaged last week no reply. Surely it should be in your interest to update your customer on the status of this. Also asked for a refund, didn’t recieve it. Will never ever use this company. Not sure on other products but you can find all of them on AliExpress, unfortunately I can’t find the triple socket plate in the colour that I need. I’m giving them A week to get back to me with an update.”

Helpful Report

Posted 1 year ago

“BE WARNED! THEIR LIGHTS ARE NOT BUILT TO LAST CUSTOMER SERVICE IS APPALLING. DO NOT DEAL WITH THEM. OVERPRICED, CHEAP LIGHTS THAT ARE NOT FIT FOR PURPOSE. I initially bought one of their LED strip lights for £140 about 7 months ago and I wish I had never even heard of this company. It arrived with cheap plastic clips to install that look like someone has cut them off a longer strip with a hacksaw. You have to pay separately for this £24! I bought my own clips and installed the light. The remote to change the colour on the light worked for the first month then then got progressively worse to an extent where it didn't work. Sent them back for repair and they said they replaced the transformer. To be honest it came back working then progressively got worse over the next 3 months but at least we could still use the remote this time but had to be very close to the receiver. 6 months in I noticed the end of the light strip started to discolour e.g. some of the light would light up green while the rest would be red. Shortly after this it stopped working altogether. I would expect that lighting costing £140 to last longer than 6 months! Fed with the poor quality of the light I just wanted my money back. I sent the light back to Hartington Heath who have replied saying they will not repair, replace or refund the light as it doesn't satisfy their returns policy. No apology at all, just endorsing the fact that their item is not expected to last longer than 6 months. I have raised a formal complaint and as it stands heard nothing back.”

Helpful Report

Posted 2 years ago

Hartington Heath is rated 4.2 based on 47 reviews