Heatersuk Reviews

Name: Heatersuk
Rating: 4.32

4.3 Rating 53 Reviews

83 %

of reviewers recommend Heatersuk

Company Reviews

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4.3

Based on 53 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a panel heater direct from HeatersUK. It had a complicated programming system and a battery. The battery indicator kept flashing 'low'. Without this, it would not retain the programmes. When I contacted HeatersUK, who were very pleasant, they said that I had to get in touch with the supplier myself. This took sometime. Eventually they agreed to replace the whole thing. I all took longer that it ought. Meantime my daughter was cold in her flat. Not impressed.”

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Posted 9 years ago

“Originally used company for a purchase which was efficiently handled. On returning for further advice and product, Failed to call me back after 2 phone calls and emails providing building description, measurements etc.”

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Posted 9 years ago

Hi, thank you for your feedback. Apologies for the difficulty you have been having getting a response from us. We have had a slight problem with our email system. If there is anything that I can help you with please feel free to call me directly on 01619261252. Kind Regards, Terry. heaters UK

Posted 9 years ago

“Very helpful sales, but poor delivery - not on the day promised (leaving us cold in mid-December) and only after a lot of chasing and time on the phone.”

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Posted 10 years ago

“Not impressed with this company! I was sold into a heater that looks really lovely but fit for what I said I needed!! It was for a very cold studio, I took the sales mans advice after explaining what we needed and the sort of building we are in. The heater just what we already have - but smarter! It was very expencive too! The heater didn't turn up in 2 days as promised! One of the reasons I bought it! It was hard to get hold of anyone and my messages we not returned - email or phone as the heater did not arrive! Someone answerd eventually! - he was rude and kept talking over me, when I tried to explain the heater hadn't arrived! They said the heater was sent but not delivered ????but they did send us another but 3 weeks had gone by. I needed it and promised it in 2 days max! Only to be dissapointed at the heat output! Ok for a smaller room probably - but no use to my staff freezing! I did call and email to say I needed to send it back for a refund, as the heat imput was not enough - no response! So I am stuck with a heater that is not much use to us! I would not use or recommend this company again - I wasted my money! And they get away with it - busy people don't have the time to keep calling and emailing!!!”

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Posted 10 years ago

Heatersuk is rated 4.3 based on 53 reviews