Custtom Reviews

Name: Custtom
Address: 33 Cavendish Square, London
Rating: 4.85

4.9 Rating 1,302 Reviews

97 %

of reviewers recommend Custtom

Company Reviews

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Metrics

4.9

Based on 1,302 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 (0)2079035418

Email:

service@hellocanvas.co.uk

Location:

33 Cavendish Square
London
W1G 0PW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very impressed with the frame we received from hellocanvas”

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Posted 5 years ago

“Amazing quality - so happy - everyone impressed with it and comments how amazing it is - thanks”

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Posted 5 years ago

“Great quality product and great service.”

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Posted 5 years ago

“I recently purchased four canvas prints in black and white, absolutely love the quality of the prints. Quick delivery and very well packed. 5* all round”

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Posted 5 years ago

“Great quality, easy website and quick turnaround. Highly recommended.”

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Posted 5 years ago

“Was brilliant prices for the quality!! Well impressed”

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Posted 5 years ago

“Received another 2 canvas prints today. Arrived as stated. One of the canvases is fabulous. The other not printed as requested so I have sent a message. However I'm sure this will be sorted out.”

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Posted 5 years ago

“Amazing quality. Will definitely use again!”

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Posted 5 years ago

“The picture was good but the frame I paid for was broken on delivery. Was to late to send back as it was a Christmas present. Wasn't impressed at all with that.”

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Posted 5 years ago

Hello Grahame, Thank you for your review and we are so sorry to hear about the broken frame. Can you send us an email on service@hellocanvas.co.uk so we can send you a new version? Kind regards, Marc HelloCanvas

Posted 5 years ago

“Brilliant quality. Fast service. Great to have option to change delivery to suit.”

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Posted 5 years ago

“Ordered a big canvas print very impressed with quality and price. Great customer service”

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Posted 5 years ago

“Very prompt service and the canvas has been well received by my friend for her birthday. It was a photo of her and her sister and she is so pleased.”

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Posted 5 years ago

“The product itself is fantastic but delivery was very slow - was told it would be dispatched on one day and didn't recieve any confirmation for another 3. Contacted customer service who didn't reply and it arrived 2 days later. Products are fab and great value but don't order if you're working to a time scale!”

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Posted 5 years ago

“This print, although the right size and of a good quality in its basic make up, was a very dark reproduction. So dark the painting of the print can barely be seen. The remarkable colour and light of the picture was grey and very overcast. It lost its happy feel. I was disappointed. It was a print on canvass of 'The Marriage of the Venetian Doge to the Adriatic Sea' by Canaletto. Which is a glorious painting.”

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Posted 5 years ago

“The canvas I ordered is lovely and the customer service was fantastic, I realised I had forgotten to put in a voucher code when I finalised my order, I sent a message and the voucher was redeemed straight away. I will definitely be using Hello canvas again and recommending to family and friends.”

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Posted 5 years ago

“As a family we have always used hello canvas. But this time round we was let down by the delivery surpluses DPD. I rearranged deliver for a day I was in still didn’t get it on that day and was told I would get it. Only when I was to late I was told it had gone to wrong depo after waiting in all day. A day later it arrived. If you was to keep using DPD we wouldn’t you you again”

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Posted 5 years ago

“Having bought from HelloCanvas before & then from another company, I realised how much better the quality & customer service is with HelloCanvas & highly recommend them to anyone.”

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Posted 5 years ago

“I always go to Hello Canvas for any canvas I'm looking for. Every stage is so simple to complete. Would recommend this company to anyone”

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Posted 5 years ago

“Had serious problem with a wrongly delivered item a item that was for a surprise for a very long time friend got in touch with customer services they pulled out all the stops and got another one made and delivered on time 100% brilliant many thanks”

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Posted 5 years ago

“Very impressed. The reproduction quality of my photo onto canvas is great, The processing time and deliver was efficient.”

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Posted 5 years ago

Custtom is rated 4.9 based on 1,302 reviews