“Based on processing my order all went well, Both Ryan and Alyssa were very professional and cordial .
But unfortunately, I asked and was looking for genuine OEM parts for our OMAX waterjet. We tried your final filters and a portion of tip would break off within a day. Even though being a cheap plastic part it made a difference. The next day I placed an order directly thru OMAX overnighted 2 of their final filters and our waterjet is now working fine.”
“Very responsive, spot on when things go wrong and we need some information about a problem, and have the parts out the door as quickly as humanly possible.”
“I am a new customer and have only placed 3 orders with Hennco but all 3 have gone very well. Rayn Engelhardt has been fantastic. He responds as soon as I place my order online and ensure I have the correct items I need.”
“I reached out to HENNCO and spoke with Ryan about ordering some parts for our jet. Shipping was very fast and the parts were great. One of the things I tried was their mixing tubes and I got about 15-20 hours more cutting time than with our usual ones so that's an easy upgrade.
Ryan was knowledgable, friendly, and very helpful in getting me what I needed to keep our jet running.
I will be ordering as many of our spare/consumable parts from Hennco as I possibly can from now on.”
