“We have multiple waterjets(water only) on-site using different styles of orifices and pump parts. I can always count on Hennco to be fast and responsive to our parts needs and to provide technical support when needed. Parts ordered on Monday are generally in my hands by Tuesday morning if its a stock part. We have other sources but none follow up on orders or provide that personal touch you like to see as a customer, John has done a good job getting up and running with Hennco.”
“John and staff are very helpful when I do not know what we need exactly, and getting me the best cost and quick ship times is pertinent for our WJ operators in our shop and they do exactly that! Wouldnt want to go anywhere else for my WJ supplies and parts!”
“The service has been very responsive and helpful! From ordering parts to troubleshooting on my machines this is my first call every time. Thanks guys!”
“John is very knowledgeable of his products and other waterjet products. He is always willing to help me find an answer. He doesn't make me feel inferior, due to not being as knowledgeable on these products. He doesn't mind helping troubleshoot any problems that we occur. He is a joy to work with. Hennco always ships quickly and if there are issues, they are quick to resolve them.”
“Quick response time, great service! There is always someone there to talk to and help me through whatever issues I might be having with my waterjets. Hennco takes the time to walk you through issues. Patient, personal service to help get you up and running quickly.”
“Very easy to work with and are super helpful on questions or problems. Go above and beyond to help. I would highly recommend them to anyone with an omax waterjet. The after market parts they sell are top notch and work just as good, if not better than the manufacturer sells.”
