Hepsiburada Reviews

Name: Hepsiburada
Rating: 1.75

1.8 Rating 8 Reviews

13 %

of reviewers recommend Hepsiburada

Company Reviews

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Metrics

1.8

Based on 8 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't buy here My order got delayed x2 vs ETA provided already, and it's not yet delivered. The customer service is not helpful. The cancellation feature didn't work.”

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Posted 2 years ago

“Yurt dışında yaşayıp telefonumu kaydetmek istedim, telefonu değiştirmek için gelen kodu girilen yer sayıları ters giriyor ve dogrulamiyor. Berbat bir müşteri hizmetleri, herkes birbirine paslayıp durumu çözmedi. Ben de Amazon dan alışveriş yapmaya başladım. Siz böyle devam edin yakında Amazon sizi piyasadan siler bu kafayla.”

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Posted 3 years ago

“The worst online marketplace that i have ever purchased from. I made an order last week and received it today. The order was for i12 TWS (4 pieces). I received 1 piece of sonething called i-18. When i tried to connect with their customer service, the wait exceeded 30 minutes and surprisingly although its an amazon company, they couldn't locate anyone who can speak English. After the long run around, they simply asked me to return it, discarding the fact that i told them that i m traveling in 3 days and that the new order wouldn't arrive on time. Too arrogant and have zero common sense!!!”

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Posted 4 years ago

“Avoid Hepsiburada if you want a good service! Terrible company. If I could give the company a zero I would do. People here giving this company a high rating most probably work for the company, ie fake reviews. This is the kind of company Hepsiburada is, fake. If you get your item on time, then great. But Hepsiburada cannot take the credit for this as they are only the website advertising the goods. The company supplying the goods should get a good review, not Hepsiburada. However, when something goes wrong, which can happen with online sales, who will sort the problem out? Don't bother looking at Hepsiburada as their customer service is non existent. Poorly trained, rude and offering threats rather than solutions. People who compare this company to Amazon have no idea how good the customer service at Amazon is, and it is like comparing a Tofaş car to a Porsche. Not in the same league. I suggest using Amazon.com.tr., N11 or GittiGidiyor which offer a far better service. In my opinion, avoid Hepsiburada if you want a good service.”

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Posted 4 years ago

“terrible company. despite the fact that they are part of amazon, they dont provide English speaking support. i ordered an item 11 days ago and have written them many times. they never check their messages. i asked them got a full refund since the cargo company never delivered the item, but still waiting for their reply. this is by far the worst online store that i have ever purchased from in Turkey.”

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Posted 4 years ago

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Posted 4 years ago

“Gerçekten iyidir bir problemini henüz görmedim.”

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Posted 6 years ago

“Not so much.”

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Posted 6 years ago

Hepsiburada is rated 1.8 based on 8 reviews