Hermes Reviews

1.5 Rating 126 Reviews
A-
Happiness Grade

Hermes have a Customer Happiness Grade of A-. Customers love their customer service and are happy with their delivery.

B-

Delivery - Average

66.67%
Industry Average
I live between Newport and Cowes on the Isle of Wight and have had excellent service from my Hermes delivery man. He is professional and friendly and always on time. He works so hard as we see him when we are out at different places on the Island. I award him a gold star but he should have much more. Thank you young man.
- Jean Gibbard
Based on my experience with the same Hermes delivery man for the past couple of years, I’d like to give 10 stars!! Chris delivers in the NG17 area and he’s a star!! A real credit to Hermes. It’s thanks to Chris that I think Hermes is brilliant. Unfortunately, for most of us, our view of these companies is often down to 1 or 2 people, that’s not always a good thing.
- Jo Clayton
where I live we have a fantastic delivery driver called Steve , unfortunately he is off having an operation at the minute and the stand in drivers have not been as good. My 5 stars is for Steve, I wish more delivery drivers were like him!
- Diane Dainty
100.00%
Industry Average
I live between Newport and Cowes on the Isle of Wight and have had excellent service from my Hermes delivery man. He is professional and friendly and always on time. He works so hard as we see him when we are out at different places on the Island. I award him a gold star but he should have much more. Thank you young man.
- Jean Gibbard
Hermes have had a lot of bad press this past week but I have to say that the service in Torrington is excellent. The drivers are polite and helpful and deliveries are normally on time.
- Dave Hubling
Easy tracking, quick delivery and plenty of updates to keep you posted. Always a 10/10 service from the couriers too.
- Reece