“I’m glad that I found this website, they were very helpful and caring. It’s so hard to find a place that women can have a choice about her body. But with Jane I felt like I had complete control over my choices, they gave me options and they make sure that all the precautionary steps were taken to ensure safe abortion. Me and my husband were not ready for a child and it was very frustrating looking for a place without judgement and Hey Jane was very helpful, I’m glad that I found Hey Jane. Thank you for everything you do.”
“Absolutely awful, I tried my best to get the information they needed from the hospital and somehow it was never enough. Ended up refunding me and was a complete waste of time and money”
“I found out I was pregnant on a Wednesday and was in quite a pinch. I still live at home with family, and had to hide it from everyone around me. I was recommended to order abortion pills online, and I found Hey Jane. I instantly ordered the pills that Wednesday, and received a text through Spruce that my information was being processed. On Thursday evening (about 24 hours later) I was told I was approved and the pills were sent to the pharmacy. By Thursday night, my pills were being shipped with a delivery date of that Friday. Unfortunately with the snow storms, my package was delayed but received on Monday. The process was simple and smooth with Hey Jane. They have continued to text me and make sure that I am okay. I was very scared because I have seen bad reviews, but it really worked out. The pills came in a discreet package. The cost for me was about 360 dollars with expedited shipping. The price was a little hefty for me, but I did not use insurance. Overall, I recommend Hey Jane to anybody who needs abortion pills quickly.”
“They withdraw your money before providing any services which is absurd to me. They say they will get back to you within one business day. For a service that time is essential on, paying for expediting shipping and still not having them approve your claim after four days is unacceptable. Skip this company, they just want your money (it’s alot!) and try to find a family planning or planned parenthood near you.”
“Absolutely awful, the lack of empathy they have for their patients is disgraceful. They advocate that they are all for the patient when in reality they are all about the money. I HIGHLY DONT recommend.”
“Horrible customer service. And horrible communication. I’ve been trying to contact them in regard to them sending me the medication however after spending a considerable amount of money on the product I haven’t heard back from them. Even though I have messaged and called several times. As this is time sensitive it’s very poor service on their side. After several days of not hearing from them I requested a refund to which I was told I am not eligible for a refund. I haven’t received my medication and I haven’t received my money back. Still no word from the company. Save yourself the stress, and the money and go with anyone but them.”
“They were quick to take MY money on the 20th of May! I was asked 3 questions that I already answered on the forms by the “providers” and no shipment still of the product. I was crying on the voicemail phone and I had to mention a refund to them several times before getting directions, which they will take 5-10 business days to issue! I was shocked it takes them SO LONG to give the money back but so quick to take it.
DO NOT WASTE YOUR TIME! I had to schedule with a local clinic for my treatment. This is not a fast process. I needed it done this week or else I would miss the mark for what I needed to be done.”
“An absolute wonder company to turn to if you need an abortion. The employees are so compassionate and caring, and the process is as easy as filing out a questionnaire and then a provider contacts you through an app.
The medication ships from an online pharmacy directly to your door, and a medical provider follows up with you for a few weeks after your medication abortion. They are so discrete and they do accept insurance.”
“Horrible please look somewhere else I’m in the process of getting treatment from them Monday I paid $299 plus an additional $35 for expedited shipping once I checked out I immediately got a message on spruce saying they’re running behind so my order might be delayed. If they know they’re behind why not remove expedited shipping as a whole? It’s just scamming you out of money at this point. It is not Thursday and no one has reached out at all telling me when I’ll get the pills or why it’s taking so long. If you need the pills urgently please looks somewhere else and avoid all this stress that they are currently putting me through. Also they only work Monday- Friday 9-6 I belive so if my order isn’t shipped out today or tomorrow it’s likely I will not receive these pills I paid an extra $35 for until sometime next week which is unfortunate because I took off Friday and Saturday from work and I can’t switch it til next week so I might lose my job for taking more days off.”
“Hey Jane saved my life. Pills arrived to me within just a few days and they were available via text for support through the entire process. I was vomiting constantly and so sick from the pregnancy, I couldn’t even leave the house to go to the clinic. This was a true life saver and I thank Hey Jane for supporting women’s rights.”
“Absolutely horrible. Lied to me for 2 days saying they sent scripts to 2 different pharmacies. In reality they did nothing. I was stuck at work uncomfortable and in pain. The medication with for UTI, which clearly they didn’t care if I got worse, didn’t care if it turned into a kidney infection or completely septic. absolute trash do not waste your money.”
“Excellent! Confidential, Fast, Effective and the chat definitely helps. Be patient, and order the fast shipping, my box came within 2 business days or placing the order! Great service, thanks Hey Jane for helping so many women that so desperately need this help.”
“feel like they just stole all my info and paid me dust. literally sent in so many ids and selfies for them to do and be nothing. going to planned parenthood seems easier. if they had asked for my ssn id be filing a complaint with the bbb. unacceptable.”
“I waited all day for the service and never heard. Calling the phone number directs you to send a text, which directs you to use the app, where I got no response all day. Requested a refund and ignored. Switched to Good Rx and had a prescription in 5 minutes. Hey Jane is trash”
“Everyone was so helpful and professional. The process was smooth, and well explained from start to finish. They made me feel less alone and scared. I wish they could provide services in every state.”
“I found out very very early that I was pregnant. I checked all my local clinics and the next available day to schedule an abortion wasn’t going to be for 3 weeks! I did NOT want to wait that long because of the emotional strain it put on me and I felt so hopeless and scared. I found HeyJane online and I’m so grateful I did. They checked up on me MULTIPLE times before, during and after my at home abortion. I felt so safe and heard from the providers. The cost is affordable and the discreetness of the package made me feel more comfortable. I recommend HeyJane for anyone who is uncomfortable to use a clinic.”
“Discrete and complete care. Ladies, this is not an easy decision. But Hey Jane made it as close to easy as possible. They give you everything you need and then some, and all the support you could ask for. I highly recommend this service to anyone considering termination and if I ever need to again, I will be returning to this service.”
“I didn’t think I had any options when it came to an unexpected pregnancy. Thankfully I found HeyJane! Just what I needed. Fast, extremely confidential, and affordable. I’m so glad women have this choice thanks to HeyJane. I think it’s very important for women to continue having safe access to safe medical care and not be judged. Thank you.”
“Going into this I was a little skeptical but honestly Hey Jane is really good. I like how you get to talk to real people with any feelings you have and they even recommended support groups for others going through the same thing. They make sure you know you aren’t alone.”
