“I’m glad that I found this website, they were very helpful and caring. It’s so hard to find a place that women can have a choice about her body. But with Jane I felt like I had complete control over my choices, they gave me options and they make sure that all the precautionary steps were taken to ensure safe abortion. Me and my husband were not ready for a child and it was very frustrating looking for a place without judgement and Hey Jane was very helpful, I’m glad that I found Hey Jane. Thank you for everything you do.”
“Horrible customer service. And horrible communication. I’ve been trying to contact them in regard to them sending me the medication however after spending a considerable amount of money on the product I haven’t heard back from them. Even though I have messaged and called several times. As this is time sensitive it’s very poor service on their side. After several days of not hearing from them I requested a refund to which I was told I am not eligible for a refund. I haven’t received my medication and I haven’t received my money back. Still no word from the company. Save yourself the stress, and the money and go with anyone but them.”
“They were quick to take MY money on the 20th of May! I was asked 3 questions that I already answered on the forms by the “providers” and no shipment still of the product. I was crying on the voicemail phone and I had to mention a refund to them several times before getting directions, which they will take 5-10 business days to issue! I was shocked it takes them SO LONG to give the money back but so quick to take it.
DO NOT WASTE YOUR TIME! I had to schedule with a local clinic for my treatment. This is not a fast process. I needed it done this week or else I would miss the mark for what I needed to be done.”
“An absolute wonder company to turn to if you need an abortion. The employees are so compassionate and caring, and the process is as easy as filing out a questionnaire and then a provider contacts you through an app.
The medication ships from an online pharmacy directly to your door, and a medical provider follows up with you for a few weeks after your medication abortion. They are so discrete and they do accept insurance.”
“Horrible please look somewhere else I’m in the process of getting treatment from them Monday I paid $299 plus an additional $35 for expedited shipping once I checked out I immediately got a message on spruce saying they’re running behind so my order might be delayed. If they know they’re behind why not remove expedited shipping as a whole? It’s just scamming you out of money at this point. It is not Thursday and no one has reached out at all telling me when I’ll get the pills or why it’s taking so long. If you need the pills urgently please looks somewhere else and avoid all this stress that they are currently putting me through. Also they only work Monday- Friday 9-6 I belive so if my order isn’t shipped out today or tomorrow it’s likely I will not receive these pills I paid an extra $35 for until sometime next week which is unfortunate because I took off Friday and Saturday from work and I can’t switch it til next week so I might lose my job for taking more days off.”
“Hey Jane saved my life. Pills arrived to me within just a few days and they were available via text for support through the entire process. I was vomiting constantly and so sick from the pregnancy, I couldn’t even leave the house to go to the clinic. This was a true life saver and I thank Hey Jane for supporting women’s rights.”
“Absolutely horrible. Lied to me for 2 days saying they sent scripts to 2 different pharmacies. In reality they did nothing. I was stuck at work uncomfortable and in pain. The medication with for UTI, which clearly they didn’t care if I got worse, didn’t care if it turned into a kidney infection or completely septic. absolute trash do not waste your money.”
“Excellent! Confidential, Fast, Effective and the chat definitely helps. Be patient, and order the fast shipping, my box came within 2 business days or placing the order! Great service, thanks Hey Jane for helping so many women that so desperately need this help.”
“feel like they just stole all my info and paid me dust. literally sent in so many ids and selfies for them to do and be nothing. going to planned parenthood seems easier. if they had asked for my ssn id be filing a complaint with the bbb. unacceptable.”
“I waited all day for the service and never heard. Calling the phone number directs you to send a text, which directs you to use the app, where I got no response all day. Requested a refund and ignored. Switched to Good Rx and had a prescription in 5 minutes. Hey Jane is trash”
“Everyone was so helpful and professional. The process was smooth, and well explained from start to finish. They made me feel less alone and scared. I wish they could provide services in every state.”
“I found out very very early that I was pregnant. I checked all my local clinics and the next available day to schedule an abortion wasn’t going to be for 3 weeks! I did NOT want to wait that long because of the emotional strain it put on me and I felt so hopeless and scared. I found HeyJane online and I’m so grateful I did. They checked up on me MULTIPLE times before, during and after my at home abortion. I felt so safe and heard from the providers. The cost is affordable and the discreetness of the package made me feel more comfortable. I recommend HeyJane for anyone who is uncomfortable to use a clinic.”
“Discrete and complete care. Ladies, this is not an easy decision. But Hey Jane made it as close to easy as possible. They give you everything you need and then some, and all the support you could ask for. I highly recommend this service to anyone considering termination and if I ever need to again, I will be returning to this service.”
“I didn’t think I had any options when it came to an unexpected pregnancy. Thankfully I found HeyJane! Just what I needed. Fast, extremely confidential, and affordable. I’m so glad women have this choice thanks to HeyJane. I think it’s very important for women to continue having safe access to safe medical care and not be judged. Thank you.”
“Going into this I was a little skeptical but honestly Hey Jane is really good. I like how you get to talk to real people with any feelings you have and they even recommended support groups for others going through the same thing. They make sure you know you aren’t alone.”
“I honestly am very pleased with how my treatment went. I was at the comfort of my own home getting my treatment and it was super confidential. Definitely satisfied.”
“The convenience and privacy this service offered was the main reason I chose to go this route. I was apprehensive at first but quickly realized I had made the right decision. I received excellent treatment and felt very comfortable and safe through out the whole process. Any questions I had were answered in a timely matter. I am so fortunate to have a choice and I would 100% recommended this service to any women who might make the same decision. Thank you for everything. ♥️”
“I’m so thankful for hey Jane!! I needed help with my abortion but could not get into any surrounding clinics. Hey Jane was the perfect alternative and I felt cared for every step of the way. I would highly recommend!!”
“Getting an abortion was a tough decision for me. I didn’t want to go to a clinic where people stand outside the door shaming and judging me for a decision that is mine alone. Being in a Planned parenthood was the most uncomfortable experience of my life. The doctors weren’t really friendly the staff had routine questions they would ask and send you on your way and I chose to never go back. No one knows what it feels like to go through an abortion unless they experienced it themselves. I felt an immense amount of guilt, shame, and vulnerability but I knew that it was the best decision in my life. I came across Hey Jane on the internet and read the great reviews of women who were in the same situation as I was. Women described their mistrust and horrible experiences at other clinics. I decided to give it a try, took a medical survey and got approved for the abortion pills right away. As soon as I signed up, I received multiple messages from providers and RNs who were with me every step of the way. They were always there to answer my questions and also reach out to me to see how I’m doing. I would like to thank nurse Courtney who was so sweet and helpful. She gave me some advice on how to deal with the nausea in addition to the medication I was taking to help. She is so personable and made me feel like she’s my friend not her patient. I couldn’t have felt more comfortable during the entire process without the medical team from Hey Jane. I am so appreciative of their efforts to constant be there for me even when I was fine. This was a wonderful experience and I want to thank everyone at Hey Jane for everything they’ve done for me. I will always recommend Hey Jane to anyone who’s going through the tough decision of getting an abortion. The Hey Jane Team is definitely one in a million. ♥️”
