heylo Housing Reviews

3.5 Rating 38 Reviews
63 %
of reviewers recommend heylo Housing
3.5
Based on 38 reviews
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info@homereach.org.uk

Location:

Design Centre East, London,
SW10 0XE

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Anonymous
Anonymous  // 01/01/2019
Heylo were an absolute pleasure to deal with from start to finish. All staff I encountered are professional, friendly and courteous
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Posted 1 year ago
Would definitely recommend Heylo housing for those on a lower income. An easy and affordable way to get onto the property ladder!
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Posted 2 years ago
Such a brilliant way for people like myself to get on the property market. Without Shared Ownership I really would have struggled to buy my first home, if anything it would have been close to impossible! Heylo have been brilliant, so helpful and professional. I've recommended to everyone I know!
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Posted 2 years ago
Hi Chelsea, Thank you very much for taking the time to share your great experience with us and for the recommendations. We’re thrilled to hear we provided you with a brilliant, helpful and professional service throughout the purchase of your first home. We wish you all the best in your new home. Kind Regards, The team at heylo
Posted 2 years ago
Very helpful and love shared ownership makes getting on the property ladder so much easier.
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Posted 2 years ago
Hi Michaela, We really appreciate you taking the time to leave us this fantastic 5-star review. It’s such a pleasure to hear we were able to help you successfully throughout the purchase of your first home and we very much hope you’re settling in well. Take care and all the best, The team at heylo
Posted 2 years ago
Amazing and friendly
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Posted 2 years ago
Hi Jennifer, Many thanks for taking the time to leave us this brilliant 5-star review. We’re delighted to hear we provided you with an amazing and friendly service throughout the purchase of your new home and we very much hope you’re all settled in well. Best wishes, The heylo Team
Posted 2 years ago
We genuinely felt in such safe hands with Heylo, although there was limited communication it reassured us that if there was limited contact there was nothing to worry about. Choosing to go shared ownership was never an option for us until the pandemic hit, and actually we’re so glad we did as we’re now 2 months in our beautiful house. Also a very sweet welcome hamper too was a very personal touch. Thank you Heylo Housing, highly recommend.
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Posted 2 years ago
Hi Lisa, Thank you very much for taking the time to share your great experience with us in this fantastic 5-star review. It’s a pleasure to hear that we were able to support you successfully throughout the purchase of your new home and that you’ve settled in well. We’re delighted to hear you enjoyed your welcome hamper and we wish you all the best. Kind Regards, The team at heylo
Posted 2 years ago
Thanks to Heylo (and builder Russell Armer Homes) I managed to achieve what had only been a dream.....owning my own home. Their shared ownership scheme worked out far cheaper than typical mortgage or renting. The application forms (including local council qualifications) took a little time to complete but Tim at Heylo was on hand to support throughout the process. The lease paperwork was clear and easy to understand, including the breakdown for monthly costs and how to increase ownership to 100% in the future. Overall very happy to have discovered Heylo and been lucky enough to find a lovely property with their help.
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Posted 2 years ago
Hello, We really appreciate you taking the time to share your great experience with us in this fantastic 5-star review. We’re delighted to hear you were happy with our service and that we supported you successfully throughout the purchase of your new home. It’s brilliant to hear you are happy with your new home and we wish you all the best. Kind Regards, The heylo Team
Posted 2 years ago
Excellent company, A+++ service. Highly recommend. Smooth process.
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Posted 2 years ago
Hi Laszlo, Thank you very much for taking the time to leave us this outstanding recommendation and brilliant 5-star rating. We’re thrilled to hear you were happy with our service and that we were able to make the purchase of your new home a smooth process, providing you with excellent service throughout. We very much hope you’re settling in well. Take care and all the best, The team at heylo
Posted 2 years ago
Easy and smooth process
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Posted 2 years ago
Hello, Many thanks for taking the time to leave us this fantastic 5-star review. It’s a pleasure to hear we were able to make the purchase of your new home an easy and smooth process and we very much hope you are settling in well. Best wishes, The team at heylo
Posted 2 years ago
Yes very helpful through the whole Process great service from Linden site managers and everyone involved. Would recommend!
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Posted 2 years ago
Hi Connor, Many thanks for taking the time to leave us this great recommendation and fantastic 5-star rating. We’re thrilled to hear we were able to make the purchase of your new home a straightforward and easy process, providing you with helpful service throughout. We very much hope you are settling in well. All the best, The team at heylo
Posted 2 years ago
We are first time buyers and heylo have been brilliant supporting us through the process. We recieved a lovely welcome hamper and the after care has been fantastic. A lovely lady Julie checks in regularly to make sure everything is going well and we are happy.
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Posted 2 years ago
Hello, Thank you very much for taking the time to share your great experience with us in this brilliant 5-star review. It’s such a pleasure to hear we were able to support you successfully throughout the purchase of your first home. We’re thrilled to hear you enjoyed your welcome hamper and we wish you all the best in your new home. Best wishes, The team at heylo
Posted 2 years ago
Purchased the property on shared ownership and received a first class service from start to finish from all those involved. Everything went according to plan with no problems. Also to receive a wonderful hamper was an added bonus.
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Posted 3 years ago
Hello, Many thanks for taking the time to share your great experience with us in this fantastic 5-star review. We’re thrilled to hear we were able to help make the purchase of your new home as straightforward and as hassle free as possible, providing you with first class service throughout. It’s also brilliant to hear you enjoyed your welcome hamper. Take care and all the best, The team at heylo
Posted 2 years ago
Heylo have been very helpful and friendly and have helped the process go smoothly, would recommend
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Posted 3 years ago
Hello, We really appreciate you taking the time to leave us this brilliant recommendation and fantastic 5-star rating. We’re delighted to hear we were able to help make the purchase of your new home a smooth process, providing you with a helpful and friendly service throughout. We wish you all the best in your new home. Kind Regards, The team at heylo
Posted 2 years ago
My experience with Heylo has been extremely positive. Heylo have been professional, welcoming, helpful and friendly. The welcome hamper added such a personal touch. Overall, I've received a positive experience from Heylo and would recommend them with helping to get on to the property ladder 😀
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Posted 3 years ago
Hi Emma, We really appreciate you taking the time to share your great experience using our service and leave us this fantastic recommendation. We’re thrilled to hear we provided you with a professional, welcoming, helpful and friendly service throughout the purchase of your new home. We very much hope you’re settling in well to your new home. Best wishes, The team at heylo
Posted 3 years ago
I just recently brought a property with Heylo housing’s shared ownership scheme. Heylo have been extremely supportive and informative every step of the way. l cannot fault their processes during the purchase and aftercare team. Received a great hamper on completion and Pierre one of the aftercare team member was great with a follow up call to see how we had settled in. Overall, I would highly recommend Heylo housing and the shared ownership scheme, it has allowed me to get on the property ladder when otherwise I would of struggled and has meant my mortgage and rent payments are within my financial capacity.
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Posted 3 years ago
Hello, Many thanks for taking the time out of your day to leave us this fantastic 5-star review and glowing recommendation. It’s such a pleasure to hear we provided you with a supportive and informative service throughout the purchase of your new home, we’re also delighted to hear you enjoyed your welcome hamper. We’ll ensure your kind words are passed on to the aftercare team and we’ll let them know to keep up the brilliant work. Take care and all the best, The team at heylo
Posted 3 years ago
We purchased first home with haylo, everything was really smooth and efficiently handled the welcome hamper was a bonus.
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Posted 3 years ago
Hello, Thank you very much for taking the time to rate us and amazing 5-stars. We’re delighted to hear we were able to make the purchase of your first home a smooth and efficient process. We’re also delighted to hear you enjoyed your welcome hamper and we wish you all the best in your new home. Best wishes, The team at heylo
Posted 3 years ago
I was able to purchase my first house through Heylo with the shared ownership scheme. Right from the start Heylo ensured that I was kept up to date with the progress and as a welcoming present I was greeted with a lovely hamper. Thanks to Heylo I am now a homeowner.
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Posted 3 years ago
Hi Jo, We really appreciate you taking the time to leave us your kind comments in this fantastic 5-star review. We’re thrilled to hear we were able to help you onto the property ladder, keeping you informed throughout the process. It’s a pleasure to hear you enjoyed your welcome hamper and we very much hope you’re settling in well to your new home. All the best, The team at heylo
Posted 3 years ago
The journey with Heylo was really good from day one! Very helpful and informative! Would definitely recommend them! We are now in our beautiful new home feeling blessed!
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Posted 3 years ago
Hi Lily & Neil, Many thanks for taking the time to share your great experience with us and leave this brilliant recommendation. We’re delighted to hear we provided you with a helpful and informative service throughout the purchase of your new home. It’s such a pleasure to hear you’ve settled in well and we wish you all the best. Take care, The heylo Team
Posted 3 years ago
From the moment we opened the door to view our new home, to closing the deal Home Reach have been attentive and supportive to all our needs. A fantastic, personal service. Thank you.
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Posted 3 years ago
Hi Michael & Denise, Thank you very much for taking the time to share your great experience with us and rate us an incredible 5-stars. We’re delighted to hear we were able to make the process of purchasing your new home as straightforward and as hassle-free as possible, providing you with attentive and supportive service throughout. We wish you all the best in your new home. Kind Regards, The team at heylo
Posted 3 years ago
Great customer service and smooth process for shared ownership, would definitely recommend to anyone
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Posted 3 years ago
Hello, We really appreciate you taking the time to leave us this fantastic 5-star review and glowing recommendation. We’re thrilled to hear we were able to make the purchase of your new home a smooth process, providing you with excellent customer service throughout. We very much hope you’ve settled in well to your new home. Best wishes, The team at heylo
Posted 3 years ago
heylo Housing is rated 3.5 based on 38 reviews