Heze Furniture Reviews

Name: Heze Furniture
Address: Little Fields Way, Oldbury, Birmingham
Rating: 4.16

4.2 Rating 51 Reviews

76 %

of reviewers recommend Heze Furniture

About Heze Furniture:

Heze Furniture offers a diverse collection of furniture, ranging from elegant pieces suitable for every room to sophisticated kitchen designs and custom-made dining furniture. Our delivery services extend across the United Kingdom.

Visit Website

Phone:

01214487030

Email:

online@heze.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to contact a few times to get an answer about the delivery, but was unsuccessful. Ordered a sofa two weeks ago”

Helpful Report

Posted 3 days ago

“I still haven’t received the table. I took a day off yesterday to be able to meet the transportation driver, rang them a few times and was consistently told that it was on its way but nothing. I waited until 7pm and no sign of them.”

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Posted 4 months ago

“Have no idea what our piece of furniture is like as haven’t had it delivered yet by parcel force who i have to say absolutely rubbish and will never use them again booked a re delivery for Saturday but never turned up so no idea when it’s coming Not impressed”

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Posted 4 months ago

Dear Richard, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the issues with Parcelforce, and we understand how frustrating it can be. Your feedback is very important to us, and we’re committed to resolving this matter. I can see that your order was successfully delivered on the 20th of October. If you need any more assistance with your order please get in touch with our team through email or give us a call. We are here to help.

Posted 4 months ago

“Despite being informed by DHL that the items would be delivered on each of the last 4 days nothing has arrived.”

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Posted 5 months ago

Dear Alan, Thank you for taking the time to reach out. We completely understand how disappointing it must be to receive inconsistent delivery updates from DHL, and we sincerely apologize for the frustration this has caused you. We have also reported this case to DHL to prevent that from happening again. I can see that your order was successfully delivered on the 13th of October. If you need any more assistance with your order please get in touch with our team through email or give us a call. We are here to help.

Posted 4 months ago

“Item arrived 5 and a half weeks later rather than the expected date. 1 piece arrived damaged which was extremely disappointing… still unresolved. Definitely won’t be ordering from them again, terrible whole experience”

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Posted 5 months ago

“Can't review something I still haven't received. Now day 22 on a 10 working day delivery. Courier attempted delivery when I was out no card left to be able to contact them. Not impressed.”

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Posted 6 months ago

“Do not order from here disgusting service . They are theifs they do not refund you or own up to their mistakes . The set was all mixed up no fixings were given or any fittings disgusting service”

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Posted 7 months ago

Heze Furniture is rated 4.2 based on 51 reviews