Heze Furniture Reviews

Name: Heze Furniture
Address: Little Fields Way, Oldbury, Birmingham
Rating: 4.16

4.2 Rating 51 Reviews

76 %

of reviewers recommend Heze Furniture

About Heze Furniture:

Heze Furniture offers a diverse collection of furniture, ranging from elegant pieces suitable for every room to sophisticated kitchen designs and custom-made dining furniture. Our delivery services extend across the United Kingdom.

Visit Website

Phone:

01214487030

Email:

online@heze.co.uk

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve purchased a vanity unit from Heze. I’m very pleased with the quality and look of the product, it’s exactly what I wanted. The delivery took a bit longer than it was stated on the website, but the Customer Service Team and especially Kinga was trying to help and always responded to my questions promptly and with a friendly attitude. Overall I had a good experience with Heze and would recommend this store.”

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Posted 2 weeks ago

“Best customer service I ever get. Much appreciated their involvement and support. Big thank you specially to Asia for her knowledge and kindness. Strongly recommend to everyone who’s looking for professional and quick service.”

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Posted 2 weeks ago

“I am extremely satisfied with my purchase of the Bavarian Oak doors from Heze. I especially appreciate the support provided by Ms.Joanna, who demonstrated great professionalism and expertise, and was helpful at every stage of the order and installation process. She patiently answered all of my questions, from choosing the door colour and handle to arranging the installation and ensuring fast delivery. It was truly a pleasure to work with Ms. Joanna. Thank you!”

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Posted 3 weeks ago

“10/10 Many Thanks.. Great price. Great delivery, even from Poland. No issues. Great service all round.”

Heze Furniture 5 star review on 2nd February 2026

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Posted 1 month ago

“Amazing shop, got a huge selection of great looking, contemporary doors and prices are surprisingly low. I'm very happy with my purchase, received an amazing support during the process of buying and also after sale which is not very common. Thank you”

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Posted 1 month ago

“Excellent website, very easy purchasing process. The office have been very helpful and accommodating as I wanted a slight change from the website product but it was not an issue to sort out. Very impressed.”

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Posted 1 month ago

“Delighted to have found Heze website as I wanted a white round extendable table. Ordering on Heze website was very simple, it showed my item was in stock with delivery in a few days unlike other websites where delivery could be anything up to 12 weeks and also by buying from Heze the price was much cheaper than other websites advertising the exact same item. Would thoroighly recommend Heze.”

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Posted 1 month ago

“Soon as I seen the coffee table I loved it its just different go lovely in my living room”

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Posted 2 months ago

“Polecam 😊”

Heze Furniture 5 star review on 16th December 2025

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Posted 2 months ago

“I have received a very prompt response to the questions I had raised and found your staff to be very helpful. Thank you for your help so far David”

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Posted 3 months ago

“Excellent customer service. The team was incredibly helpful, patiently answering million questions. And always speaking with a smile in their voice. Spoke to Monica, Joanne and Kinga. Thank you ladies! The support made the whole experience enjoyable and stress-free. On the top of that, the product quality is outstanding! Will definitely buy again. Highly recommend!”

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Posted 3 months ago

“Very efficient company and you are able to speak to real people regarding queries (rather than AI!). Our table was ordered and although the delivery time was specified as 25 days we received it much earlier. This small company cares about its customers and we would recommend them - with a special thanks to Kinga!”

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Posted 3 months ago

“At last a phone number contact and a proper person to speak to who was very pleasant, knowledgeable and extremely helpful.”

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Posted 3 months ago

“Excellent quality product - even better in person than it looked on the website. Packaging was secure and professional. Delivery was outstanding; the driver even called an hour ahead to let me know he was on the way. Highly recommended!”

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Posted 3 months ago

“The customer service from Heze Furniture is outstanding – the team is very responsive and helpful in solving each question. Internal doors and skirting delivered on time and exceeded my expectations with quality, features, and material!”

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Posted 3 months ago

“Good company and excellent, friendly customer service.”

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Posted 3 months ago

“In the process of shopping around for a kitchen I discovered Heze Furniture (Kitchens) in my case. They seemed to have a decent range of kitchens at competitive market prices. I was having trouble because I couldn't find a compatible kitchen size, patience and good customer service prevailed (Joanne) ...good buying experience.”

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Posted 3 months ago

“I recently purchased a kitchen from Heze and I’m extremely impressed! The kitchen hasn’t been assembled yet, but once it is, I’ll post another review. So far, the whole service has been amazing. The kitchen specialist was fantastic, very knowledgeable and helpful. Delivery was quick, and the quality of the products is really top-notch. I’ve compared Heze kitchen with many other companies like Wren, B&Q, IKEA, and Kitchens, and honestly, Heze stands out in every way – price, quality, and customer service. Truly top, top, top!”

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Posted 4 months ago

“Ordered a table. I have to give them a lot of credit for delivery. My table arrived on the pallet and that made me worried when I first noticed that on the tracking, but packaging was perfect and heavily secured. I’m really happy with the quality and planning to order a matching coffee table for my living room after Christmas.”

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Posted 4 months ago

“My vanity unit arrived on time and they even called me to confirm the time for delivery. Great product, and my husband managed to put it together in 40 minutes. Had to ring the company to confirm one step when assembling, and they were very helpful. Would definitely order again.”

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Posted 4 months ago

Heze Furniture is rated 4.2 based on 51 reviews