“The worst 😫
If they make a mistake (incorrect delivery/ item) they want the customer to pay for the return. Zero apology, zero ownership, but 100% unprofessional and rude answer's.
Very shameful behaviour 😕.”
“Eerste zending niet aangekomen. Gemeld bij hun maar beweren steeds dat het wel binnen zou komen. Na 14 dagen nog niets ontvangen. Zij ondernemen verder niets ik kan fluiten naar de zending. High supplies low service 😢”
“it's the second time i got males in the mix. wrote a 1-star-review on their site which never passed the mods. instead i got an email in which they were asking what shipment didn't arrive. the fact that my review didn't make it through on their site shows that they are manipulated and meaningless, a tool to rip off people”
“I paid 20 € for seeds and they sent me an energy bar instead of seeds and they tell me it is not his product, I have been robbed this is fraud! you sell products other than those shown, I want a full refund.”
“I paid 20 € for marijuana seeds, these incompetents who do not know how to do their job sent me an energy parretta I asked for a full refund and they told me that it is not his product, this is fraud !!! they are thieves, do not buy products from these incompetent thieves”
“Don’t trust these folks and get your seeds elsewhere. My shipment arrived crushed by postal equipment. 0/5 seeds pulverized and unusable. I sent them photos and clear proof. Their customer service doesn’t respond.”
“I ordered 10 seeds and 3 were males..contacted them through email and they didn’t want to send me 3 more seeds and very nasty on the response.. I won’t be doing business with again and suggest nobody should..they could have messed up my whole crop if I didn’t catch it in time…high supplies Sucks…”
“Totally disappointed. First they use this third party clearing house in Georgia that takes your money but you can’t talk to them. Seeds finally arrived in a reasonable time but were crushed to pieces from inadequate packaging. Sent e mails but they don’t respond. It’s too difficult to deal with them. I would say go elsewhere.”
“Ordered some seeds and waited a year I never received any thing from them. After patiently waiting emailed customer service the said the was just around the corner so I wait a few days thought they where sending some more I was happy thinking I would actually get my seeds. Wrong to pay for the tracking number and they said they ship them same day same day by air and tell her I still assumed I was getting my shades and tell her they popped off someone must have took them or something so since they didn't get them back I didn't get a refund or my product or even a discount for the next one so I would not recommend buying from this website at all rude customer service and they were not even trying to talk to me besides giving me false information”
“I see now why High Supplies has such a low review score. Customer service has been absolutely ridiculous to deal with. Over 8 emails been sent back & forth & still can't get an answer. They have wasted my time in which this matter could have been taken care of with in 2 emails. Their a joke & can careless about your purchases & your experience with them. Plenty of other seed banks to find what I need in the future. I'd rather pay extra then to deal with an idiot that gives you the run a round for a week through emails.”
“Don’t waste your money. My package never arrived it’s been since January and still nothing. Customer service will not refund. They blame you for package not arriving. Total waste.”
“bad experience. They also tell us that someone has taken the seeds and that it is not their fault ect. Sent mail many times. High supplies are NOT recommended.
They also tell bad explanations”
“Ordered in march this yr an now its xmas an nothing arrived still waiting have contacted high supplies customer service an its a joke to deal with they wont give a refund they keep saying we shipped ur order but nothing has arrived an they also keep saying in emails that maybe someone took them so have now asked liked nearly 10 times for a refund an they wont do it just keep saying we will put extra seeds in ur next order not very good service waste of time an money in my opinion would avoid at all cost bad company to deal with an just a complete waste of time they so everyone avoid go else where high supplies is not a good company an are just money takers.”