highstreetvouchers.com Reviews

"I ordered hundreds of pounds of Christmas vouchers for my team. I'd left plenty of time to allow for the postage strike (ordered on 14th DEC) but one voucher still hasn't arrived as of 28th DEC. \r\n\r\nMy personal messages weren't added to any of the cards so they didn't know who had sent them. The cards weren't the ones I hadn't chosen. I had deliberately chosen conservative looking cards for emphatic reasons but they sent cartoon snowman cards. The vouchers weren't even put int the slots of the cards, just chucked in the envelope separately so the recipients could have easily thrown them away not knowing it contained anything. The delivery note didn't have an initial for the packer either.\r\n\r\n\r\n\r\nTerrible service! Stay clear."

"All i wanted to do was change the address 2 minutes after the order was made and I keep getting the same response.\n\n\"Thank you for contacting the Customer Support Team.\nI understand that you wish to amend an order that you have recently placed on www.highstreetvouchers.com\nDue to our secure website ordering and speed of our fulfilment process, it is not possible to amend your order once it has been placed.\nI can advise that this order has already been dispatched, you will received email confirmation later this afternoon.\nPlease accept my apologies for any inconvenience this may have caused you.\"\n\nThis is really pathetic customer service."