Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.86

4.9 Rating 3,110 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Questions

Metrics

4.9

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

Write Your review

Tell us how Hilton Car Supermarket made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Joseph Robert Gorst

ROY SHARP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Altogether a great experience!”

Helpful Report

Posted 6 months ago

Hey, Lily, thank you for sharing your kind words. It's fantastic to know you had an altogether great experience with us. Customer satisfaction is our priority and it's always our goal to make every experience great and enjoyable. Thank you for being a part of our community!

Posted 6 months ago

“The people we communicated with at Hilton Car Supermarket Milton Keynes, Alex and Hassan, were really polite, accommodating, and knowledgeable. We were extremely impressed.”

Helpful Report

Posted 6 months ago

Thank you, Jake, for your positive feedback. We're pleased to hear our sales executives were able to provide you the professional services and that their communication skills met your expectations. We're glad to learn that they provided a polite, accommodating, and knowledgeable service and hope to see you again in the future.

Posted 6 months ago

“Everything went well, even a little fun, but the climate let us down. I also got a fantastic car and a fair price all on the exact same day.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience, Kyle. It's wonderful to hear you had such a good day at our platform! We're pleased you're happy with your new car and the price even with the weather playing tricks. Enjoy your new vehicle!

Posted 6 months ago

“Great support The entire procedure went well, and every person was really skilled!”

Helpful Report

Posted 6 months ago

Thank you, Charlie, for sharing your positive experience. We're pleased you experienced our commitment to great support and skilled service. We strive to make every customer's experience seamless and enjoyable. Thank you for being a part of Hilton Car Super market.

Posted 6 months ago

“I would absolutely utilize Hilton Car Supermarket London again in the future because they were well-cared for and made the entire procedure extremely simple.”

Helpful Report

Posted 6 months ago

Hello, Lewis. Thank you for taking the time to leave such a wonderful review! It's fantastic to know you had such a positive experience! Our team works hard to ensure every customer feels well-supported throughout the car buying process and we're thrilled we hit the mark for you. Looking forward to assisting you again in the future!

Posted 6 months ago

“Brought a car 3 weeks ago. After care is shocking. Have waited 2 nearly 3 weeks for some communication regarding my refund… and received absolutely nothing.”

Helpful Report

Posted 6 months ago

Thank you for sharing your experience, and we're truly sorry to hear about the lack of communication you've faced regarding your refund. We understand how frustrating it can be to feel unheard during this process. Please know that we take your feedback seriously, and we are currently investigating the situation to improve our after-care services. We appreciate your patience, and a member of our team will be in touch shortly to address your concerns and provide you with an update. Thank you for bringing this to our attention.

Posted 6 months ago

“It was an excellent stress-free experience with lots of options, an extensive range of information, and a professional, kind staff that wasn't overbearing.”

Helpful Report

Posted 6 months ago

Hello, Archie, thank you for your wonderful review. We're delighted you had an excellent, stress-free experience. Providing a wide range of options, comprehensive information, and a professional, kind staff that respects your space is our priority. We look forward to assisting you again in future.

Posted 6 months ago

“Shahzaib always has been amazing whenever I come in to get my New Car. He is helpful and knowledgeable. Thanks again!”

Helpful Report

Posted 6 months ago

Thank you for sharing your feedback, Andrea. It's wonderful that Shahzaib consistently provides you with excellent service. His dedication to helpfulness and knowledge is truly valued. Thank you for being a loyal customer!

Posted 6 months ago

“Everything there is really amazing. My salesman was fantastic and extremely well-versed in his field. Additionally, the sales manager works with you and provides you with all the details. They go over everything in great detail.”

Helpful Report

Posted 6 months ago

Hello, Maclean, thank you for taking the time to share your experience. We're delighted that our salesman's expertise and the sales manager's attention to detail made your experience exceptional. We believe in providing comprehensive information to our customers. Thank you for recognizing our team's dedication.

Posted 6 months ago

“Overall a very nice guy and good experience in buying a new car.”

Helpful Report

Posted 6 months ago

Thank you, Elina, for your kind words. We're glad you found our team to be nice and that you had a good experience. We value your business and thank you for choosing us.

Posted 6 months ago

“The team who handled it for us was excellent, and they really helps in making the buying process simple.”

Helpful Report

Posted 6 months ago

Thank you for sharing your positive experience with us. It's glad to hear our team was able to provide excellent service and simplify your buying experience. We appreciate you recognizing our team's effort and hope to serving you again in future.

Posted 6 months ago

“I found exactly what I was looking for in the dealership's lovely range.”

Helpful Report

Posted 6 months ago

Hey, Henry, thank you for sharing your experience. We're glad our selection met your expectations, and hope you enjoy your new car. Thank you for choosing Hilton Car Supermarket.

Posted 6 months ago

“Large space with a big selection of cars. Buying a new car is straightforward and fast.”

Helpful Report

Posted 6 months ago

Thank you for your kin words, Joseph. We're pleased you enjoyed our large selection of cars and found the buying process straightforward. Providing a wide variety of cars and a fast, easy buying experience is our priority. Enjoy your new car!

Posted 6 months ago

“When we dealt with Aaron, he delivered exceptional service.”

Helpful Report

Posted 6 months ago

Thank you, Millie, for your kind words. We're committed to providing exceptional service, and pleased to know Aaron upheld that standard during your interaction. Thank you again for choosing Hilton Car Supermarket and hope to serving you again in future.

Posted 6 months ago

“The person who selling us the car, Karam, was knowledgeable without forcing us to buy.”

Helpful Report

Posted 6 months ago

Thank you, Harry, for sharing your positive experience. It's fantastic to know that our sales executive provided you knowledgeable service without any pressure and you felt comfortable during the process. Thank you for being a part of our community!

Posted 6 months ago

“With all things, everybody was really helpful and kind. The procedure of purchasing a car was rather simple.”

Helpful Report

Posted 6 months ago

Hey, Ethan, thank you for your kind words. We're happy our team could make your car purchase smooth and pleasant, and believe in providing a helpful and kind environment for all our customers. Thank you for recognizing our efforts, and hope to serving you again in future.

Posted 6 months ago

“The car is a perfect match for me. All the features I needed in a new car were there: a four-cylinder turbo speed for excellent pickup. Seats with heating, GPS technology, and safety system. I appreciate it, and it's far better than I could have imagined!”

Helpful Report

Posted 6 months ago

Thank you, Harrison, for sharing your experience. We're delighted to hear that the car is such a perfect match for you and that it exceeds your expectations. Those features you mentioned are definitely popular, and we're glad you're enjoying them. Thank you for choosing us, and hope you have many happy miles behind the wheel.

Posted 6 months ago

“Outstanding client service. Aaron was really helpful and managed to get me the car of my ideal. We want to be able to drive our cars trouble-free. The procedure went really well, and every employee did all in their power to assist me. I give it five stars.”

Helpful Report

Posted 6 months ago

Hello, Katie. Thank you so much for the fantastic 5-star review! We're glad to hear that Aaron was able to help you find your dream car and that the entire process was smooth and enjoyable. We're committed to making the car-buying process as easy and stress-free as possible, and pleased to hear that our team's efforts were appreciated. Enjoy your new car!

Posted 6 months ago

“The method of delivery date, deposits, financing, and car selection were all excellent. No call waits—everything is done immediately. The delivery man driver provided excellent service. I would suggest it to everyone!”

Helpful Report

Posted 6 months ago

Hello, Yousaf. Thank you for taking the time to share your positive experience. It's fantastic to hear that you appreciated the efficiency of our process, from delivery date and financing to car selection. We're glad you were happy with our delivery driver's service and our team works hard to provide streamline process. Your business is truly appreciated and thank you for recommending us.

Posted 6 months ago

“Customer service doesn't exist been trying for over 7 months to get them to carry out what they said they would do when purchased the car and never getting any response also the warranty they provide is a complete waste off money”

Helpful Report

Posted 6 months ago

Thank you for your feedback, Dean. We sincerely regret to hear about your experience and understand your frustration. It’s disappointing to know that we have not met your expectations in providing the level of customer service you deserve. We acknowledge that our communication could have been better, and we are looking into the matters you raised regarding the warranty. Your comments are vital, and we will use them to improve our processes going forward. We truly appreciate your patience, and we would like to resolve your concerns as swiftly as possible. Someone from our team will be in touch to ensure we address this you've faced. Thank you for bringing this to our attention.

Posted 6 months ago

Hilton Car Supermarket is rated 4.9 based on 3,110 reviews