Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.86

4.9 Rating 3,110 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Questions

Metrics

4.9

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Joseph Robert Gorst

ROY SHARP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a Ford Focus, and the service I received from Mamun was outstanding. He updated me at every step of the purchase. Thank you very much Mamun 😁”

Helpful Report

Posted 7 months ago

Hi Amanda, thanks for the wonderful review! We're so happy Mamun made your car-buying experience so smooth and met your expectations. Providing professional and informed service is always our aim. Your business is truly appreciated and hope you enjoy many happy miles in your new car!

Posted 7 months ago

“I bought a Skoda Octavia from Hilton Car Supermarket and I love my Skoda Octavia, It runs really well after 4 Months of use. it is an economical and a pleasant drive. Skoda Octavia is spacious and reasonably easy to access, and load, and quite comfortable to drive, with plenty of performance speed and acceleration , with very good braking and vehicle control, in urgent situations.”

Helpful Report

Posted 7 months ago

Thank you for the fantastic review, Leister. We're glad you're enjoying all the great features of your Skoda Octavia – the economy, spaciousness, comfort, and performance! We strive to provide our customers with reliable and enjoyable vehicles, and delighted your vehicle is meeting your expectations. Wishing you many joyful journeys ahead in your new car!

Posted 7 months ago

“It's not the first time! I have previously used this garage. Each of them consistently provides five-star or better service.”

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Posted 7 months ago

Hey, Pari, thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

Posted 7 months ago

“We bought 2 vehicles from this dealership. Aaron all others did excellent jobs. Very informative and they know their jobs from top to bottom. It's always been a pleasant experience every time we've been in there.”

Helpful Report

Posted 7 months ago

Thank you ,Zekariah, for sharing your kind words. We're thrilled to hear about your excellent experiences with our team and that we've consistently met that goal for you. Their knowledge and professionalism made your purchasing process enjoyable. Thank you for your continued support and trust.

Posted 7 months ago

“The dealership has nice inventory , found just what I needed quickly and the sales process was very smooth.”

Helpful Report

Posted 7 months ago

Hey, Stanley, thank you for your kind words. It's glad to know we could help you find your ideal vehicle so quickly and that the sales process was smooth. We work hard to maintain a great inventory and a streamlined sales experience. Thank you for choosing us!

Posted 7 months ago

“I came in with my Husband and bought a car from them. They did a great job of getting me with the right vehicle and took care of us for the extended warranty. Very happy with my purchase!!”

Helpful Report

Posted 7 months ago

Thank you for the wonderful review, Mandy. We're pleased to hear you and your husband had a great experience and that we could help you find the perfect vehicle and provide peace of mind with the extended warranty. Thanks for choosing our dealership.

Posted 7 months ago

“I had the pleasure of receiving assistance from Amir, who was incredibly kind and knowledgeable! He took His time, making sure I understood everything. I had a wonderful experience .”

Helpful Report

Posted 7 months ago

Thank you for the glowing feedback, Derick. We're so glad our sales executive could assist you so effectively and that his kindness and knowledge ensure you understood everything. We look forward to serving you again in the future!

Posted 7 months ago

“Amir always kept me updated about my car. The process was quick and seamless.”

Helpful Report

Posted 7 months ago

Thank you for the great feedback, Jessa. We're glad Amir kept you updated and assisted you effectively. It's our goal to provide a seamless and efficient experience for all our customers. Your business is truly appreciated.

Posted 7 months ago

“I had a very great experience at this location. They made sure all my car concerns where handled and worked on. There communication is top notch.”

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Posted 7 months ago

Thank you, Richard, for taking the time to share your feedback. It's fantastic to hear we could address all your car concerns and ensure a positive experience. We appreciate your business and look forward to serving you again in the future.

Posted 7 months ago

“Sean greeted me politely and with a smile. He listened to my worries about my car. He kept me informed about my car and it's process. Many thanks!”

Helpful Report

Posted 7 months ago

Thank you, Elliana, for sharing your positive experience with us. We're happy to hear Sean took such good care of you and your car. Providing a friendly and informative experience is something, our staff is committed to deliver. Thanks for your business!

Posted 7 months ago

“I really enjoyed the process. Thank You!!”

Helpful Report

Posted 7 months ago

Hello, Shan, thank you for your kind words. It's fantastic to hear you enjoyed the process and had a good experience. It's always our aim to make the car buying experience as smooth and enjoyable as possible. We look forward to serving you again in the future. Thank you!

Posted 7 months ago

“Ali and Hisham were responsive, friendly and down to earth. After having bad experiences with other dealers, a friend recommended that we check out Hilton Car Supermarket. Everything went smoothly, from closing the vehicle to finishing the paperwork. We are so happy and they have restored my faith that good car salespeople actually do exist!”

Helpful Report

Posted 7 months ago

Thank you, Samuels, for your kind words. It's good to hear everything went smoothly, from closing the deal to finishing the paperwork. We know your time is valuable, and we aim to make the car buying process as efficient and stress-free as possible. Thank you for your business, and enjoy your new car!

Posted 7 months ago

“Absolutely the best people I dealt with I highly recommend this dealer ship to everyone who is looking to purchase a clean and reliable pre owned vehicle :)”

Helpful Report

Posted 7 months ago

Thank you for sharing your postie experience, Teresa. We're delighted you consider us the best! Providing our customers with top-quality vehicles and exceptional service is our top priority. Your highly recommendation means the world to us!

Posted 7 months ago

“We had a great experience and will plan to make future purchases here again as well. Thanks!”

Helpful Report

Posted 7 months ago

Thank you for you kind words, Garahm. It's wonderful to hear you had a great experience and that you're planning to return for future purchases. We can't wait to welcome you back for any future purchase. Thank you for trust, and choosing Hilton Car Supermarket.

Posted 7 months ago

“Jay and Aaron did a great job of communicating with me to take care of all the necessary paperwork to complete my purchase. They was able to arrange for my car to be shipped for a good price.”

Helpful Report

Posted 7 months ago

Thank you for sharing you positive experience, Javarius. We're glad to know you our sales executives communicated so effectively with you throughout the process. Clear communication is essential, and it's good to know they kept you informed every step of the way. Thank you for choosing our dealership!

Posted 7 months ago

“After purchasing the vehicle, I discovered a minor crack on the back left that was reflecting light. I informed them via phone. Like previous dealerships, I assumed they would tell me it's on you now, not us. They actually ordered a new one and replaced it for me, which really astonished me.”

Helpful Report

Posted 7 months ago

Hey, Jaxsen, thank you for your kind words. It's fantastic to hear we could exceed your expectations. We know how frustrating it can be to discover an issue after purchase, and our team is committed to making things right, and believe in treating our customers fairly and honestly. Hope you enjoy your vehicle for many years to come!

Posted 7 months ago

“Perhaps be a little more thrilled to receive a car discount, but be careful of the venue's pricing system.”

Helpful Report

Posted 7 months ago

Hey, Benjamin, thank you for sharing your experience. It's good to hear you were happy with the discount! We always try to offer competitive pricing and find ways to make car purchases more affordable. Our pricing system is designed to be competitive and transparent. We're always happy to walk you through it if you have any questions.

Posted 7 months ago

“My search for a new car became difficult. Jay at Hilton Car Supermarket made everything work by understanding my worries and my previous scheduling requirements. His delivery, sincerity, and genuineness really pleased me. Thank you Soo much....😍😍”

Helpful Report

Posted 7 months ago

Hello, Lubertha. Thank you for your kind words. It's fantastic to hear Jay was able to help you find the perfect car and make the process so smooth and effective. He's a valuable member of our team, and we'll be sure to share your kind words with him, and appreciate your trust in us.

Posted 7 months ago

“Excellent service to clients and extremely positive I bought a Ford Kuga 2020 from Alex, and his helpful advice and expertise made the choice much simpler and more advantageous. He is really professional and I know he understands what he's speaking about, therefore I would highly suggest him to everyone of my friends and family.”

Helpful Report

Posted 7 months ago

Thank you for your glowing feedback, Tyler. We're delighted you're so happy with your new car and the service you received from Alex. His professionalism and expertise ensures customers with the best possible guidance. Thank you for recommending us to your friends and family, that means the world to us.

Posted 7 months ago

“Honest, professional, family friendly, trustworthy, and knowledgeable people to deal with...👌👌”

Helpful Report

Posted 7 months ago

Hey, Genise. Thank you for recognizing our commitment to honesty, professionalism, and a family-friendly atmosphere. Building trust with our customers is paramount, and your feedback means the world to us. Thank you for choosing our dealership!

Posted 7 months ago

Hilton Car Supermarket is rated 4.9 based on 3,110 reviews