Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.86

4.9 Rating 3,110 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Questions

Metrics

4.9

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Joseph Robert Gorst

ROY SHARP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not buy a car from this company! Zero customer service I bought a car 7 weeks ago that was missing several advertised parts (tyre repari kit, ice pick, umbrella and parcel shelf). We were told that some of these parts would have to be forgone despite being on the advert. We were advised that the parcel shelf could be ordered for us. The team at Hilton advised us that the parcel shelf would be ordered and sent to us the following week. We have called consistently asking for this parcel shelf to be told that the after sales manager is busy or has left the office. I will be reporting the company to trading standards. If you buy a car from here do not expect to get anything from the company after you have handed over payment”

Helpful Report

Posted 9 months ago

Thank you for your feedback, Ashiv. We sincerely apologize for the inconvenience caused and understand how frustrating this experience has been for you. Please rest assured that our team is actively reviewing your case and will contact you as soon as possible to resolve the issue regarding the missing parts, particularly the parcel shelf. We appreciate your patience and assure you that we are committed to addressing your concerns promptly.

Posted 9 months ago

“I recently bought a car from Hilton Car Supermarket, and the whole experience was fantastic. From the start, the staff were welcoming and made everything so easy. I worked with Mohammad, who was absolutely brilliant. He wasn’t pushy at all, took the time to understand what I needed, and gave me honest advice. Mohammad showed me a few options that matched what I was after, explained everything clearly, and let me take my time deciding. Once I picked my car, the process was quick and straightforward, with no hidden costs or surprises. The car I got is in amazing condition and drives perfectly. You can tell they take care of their vehicles. If you’re looking for a new car, I’d 100% recommend Hilton Car Supermarket—and ask for Mohammad if you can!”

Helpful Report

Posted 9 months ago

Hello! Thank you so much for your wonderful review! We're thrilled to hear about your fantastic experience at Hilton Car Supermarket. It’s great to know that Mohammad provided you with the support and guidance you needed without any pressure. We take pride in our vehicle quality and customer service; your recommendation means the world to us. Enjoy your new car, and we look forward to seeing you again!

Posted 9 months ago

“Excellent experience”

Helpful Report

Posted 9 months ago

Hello! Thank you for your fantastic review! We're so glad to hear that you had an excellent experience with us at Hilton Car Supermarket. It’s our priority to make the process as smooth and enjoyable as possible for our customers. We appreciate your kind words and hope you enjoy every moment with your new car! Looking forward to seeing you again!

Posted 9 months ago

“I would definitely recommend Hilton Car Supermarket to friends and family because of the excellent service I received from beginning to end, my car was delivered in almost perfect condition, clean, and sooner than expected. The driver was respectful and happy to answer all of our questions and show us around the car. Thank you!”

Helpful Report

Posted 9 months ago

Hello Kayleigh! Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service from start to finish at Hilton Car Supermarket. It’s fantastic that your car arrived in almost perfect condition and that our driver was able to assist you with your questions. Your recommendation to friends and family means a lot to us. Enjoy your new vehicle, and we look forward to serving you again in the future!

Posted 9 months ago

“The staff was awesome and I love my new car!”

Helpful Report

Posted 9 months ago

Hello Smith! Thank you so much for your fantastic review! We’re overjoyed to hear that you found our staff awesome and that you love your new car! Your satisfaction is our priority, and we can’t wait to assist you again in the future. Enjoy your ride!

Posted 9 months ago

“I strongly recommend this company. The entire car-buying procedure was simplified. I had no complaints about Hilton Car Supermareket.”

Helpful Report

Posted 9 months ago

Hello Katie! Thank you so much for your fantastic review! We're delighted to hear that you found the car-buying process simplified at Hilton Car Supermarket. Your recommendation means a lot to us, and we’re here to ensure every experience is just as smooth. We hope to see you again soon!

Posted 9 months ago

“I wish every Dealership Like them. My wife and I Highly recommend them. Great friendly people who made the experience exactly what we needed.”

Helpful Report

Posted 9 months ago

Hello Susan! Thank you so much for your amazing review! We’re thrilled to hear that you and your wife had such a positive experience with our team at Hilton Car Supermarket. Our friendly staff is always here to ensure you have exactly what you need. Your recommendation means everything to us!

Posted 9 months ago

“Excellent customer service!”

Helpful Report

Posted 9 months ago

Hello Wilson! Thank you for your wonderful feedback! We're thrilled to hear that you received excellent customer service at Hilton Car Supermarket. Our team is dedicated to providing the best experience for our customers, and your satisfaction is our top priority. We look forward to welcoming you back soon!

Posted 9 months ago

“Overall good experience”

Helpful Report

Posted 9 months ago

Hello Robert! Thank you for your positive feedback! We're glad you had a good experience with us at Hilton Car Supermarket. We strive to make every interaction smooth and enjoyable for our customers. We look forward to serving you again!

Posted 9 months ago

“For more than 4 years, I have been a customer of Hilton Car Supermarket. ALi is consistently really helpful, active, truthful, and fast to reply. The whole process has always been quite easy, and he helped me obtain two fantastic prices on cars that I've enjoyed. I usually shop around, and the Hilton car supermarket has excellent deals. The most important aspect is that I believe I can rely on them to act in my best interests.”

Helpful Report

Posted 10 months ago

Hello Faizan! Thank you for your glowing review! We’re so pleased to hear that your experience with Ali and Hilton Car Supermarket has been consistently positive. Your trust in us and appreciation for our helpfulness and quick responses mean the world. We look forward to continuing to provide you with fantastic deals on cars. See you again soon!

Posted 9 months ago

“Very real company! I received notice of any changes to my purchase. The car came exactly when planned, I hope to use Hilton Car Supermarket again in the future and would definitely recommend them.”

Helpful Report

Posted 10 months ago

Hello Cameron! Thank you for your kind review! We're delighted to hear that you appreciated our communication throughout the process and that your car arrived right on schedule. Your recommendation truly motivates us, and we can't wait to assist you again in the future at Hilton Car Supermarket!

Posted 9 months ago

“Process was very easy from start to delivery of car. The team was incredibly helpful throughout the entire experience, ensuring that all my questions were answered promptly. I would highly recommend their services to anyone looking to purchase a vehicle without any hassle.”

Helpful Report

Posted 10 months ago

Hello Elliot! Thank you so much for your wonderful review! We're thrilled to hear that you found the entire process easy and our team helpful. Your recommendation truly means a lot to us, and we’re here to ensure a hassle-free experience for anyone looking to purchase a vehicle. Looking forward to assisting you again at Hilton Car Supermarket!

Posted 9 months ago

“I would recommend Hilton car supermarket to any new buyer. They offer a wide range of vehicles at competitive prices, along with excellent customer service. Plus, their user-friendly website makes the car-buying process simple and enjoyable.”

Helpful Report

Posted 10 months ago

Hello Jennifer! Thank you for your fantastic review! We’re delighted to hear that you found our selection of vehicles and customer service to be top-notch. It’s great to know our website made the car-buying process enjoyable for you. Your recommendation means a lot to us, and we can’t wait to assist you again at Hilton Car Supermarket!

Posted 9 months ago

“My experience with Hilton Car Supermarket has been excellent! People are really friendly, modern, and eager to obtain the greatest make deals and service! And best of all, you receive just what you were promised!”

Helpful Report

Posted 10 months ago

Hello Poppy! Thank you for your amazing review! We’re thrilled to know that you found our team friendly and that we delivered on our promises. Your kind words mean a lot to us, and we can't wait to welcome you back to Hilton Car Supermarket for another excellent experience!

Posted 9 months ago

“Great service would definitely recommend”

Helpful Report

Posted 10 months ago

Hello Jonathan! Thank you for your excellent review! We’re thrilled to hear that you had great service and would recommend us. Your support means the world to us, and we can’t wait to welcome you back to Hilton Car Supermarket soon!

Posted 10 months ago

“They are very nice!!”

Helpful Report

Posted 10 months ago

Hello Stephany! Thank you for your wonderful review! We’re so pleased to hear that you found our team to be nice. Your kind words encourage us to keep up the great work. We look forward to welcoming you back to Hilton Car Supermarket soon!

Posted 10 months ago

“Great friendly people who made the experience exactly what we needed.”

Helpful Report

Posted 10 months ago

Hello Martin! Thank you so much for your fantastic review! We’re delighted to hear that our team’s friendly service made your experience exactly what you needed. Your positive feedback is invaluable to us, and we look forward to serving you again at Hilton Car Supermarket!

Posted 10 months ago

“Very good experience with the staff”

Helpful Report

Posted 10 months ago

Hello Breazeale! Thank you for your fantastic review! We're so glad to hear that you had a very good experience with our staff. Your positive feedback means a lot to us, and we can’t wait to assist you again at Hilton Car Supermarket in the future!

Posted 10 months ago

“Any questions are replied to quickly, and the vehicle is delivered on schedule. I would absolutely use it again.”

Helpful Report

Posted 10 months ago

Hello Hasan! Thank you for your amazing review! We're thrilled to hear that our team was quick to respond to your questions and that your vehicle was delivered on schedule. Your satisfaction means everything to us, and we look forward to welcoming you back to Hilton Car Supermarket for your future car needs!

Posted 10 months ago

“Amir at the Hilton Car supermarket went above as a salesman to help me find exactly what a good fit for me. Very nice people.”

Helpful Report

Posted 10 months ago

Hello Mcneil! Thank you for your wonderful review! We're thrilled to hear that Amir and the team provided you with such great assistance in finding the perfect fit for you. Your kind words about our staff are truly appreciated, and we can't wait to welcome you back to Hilton Car Supermarket for any future needs!

Posted 10 months ago

Hilton Car Supermarket is rated 4.9 based on 3,110 reviews