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Hilton Car Supermarket Reviews

4.9 Rating 3,138 Reviews
97 %
of reviewers recommend Hilton Car Supermarket
Company Reviews Questions Metrics
4.9
Based on 3,138 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Hilton Car Supermarket Reviews
Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Hilton Car Supermarket 5 star review on 14th July 2022
ROSALIND ALLSOP
Hilton Car Supermarket 5 star review on 14th July 2022
Joseph Robert Gorst
Hilton Car Supermarket 5 star review on 14th July 2022
ROY SHARP
Anonymous
Anonymous  // 01/01/2019
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Grant Baker
Unverified Reviewer
“DONT BUY A CAR FROM THIS COMPANY - Mini Cooper was described as in great condition by Abble 'the salesman'- my son paid for car in full before Christmas 2022 (his first car that he had saved up for) as purchasing over the phone due to long distance from Home address. Car was delivered one week later than promised. The weather had been fine across the UK on that day, however, when the car arrived, all panels were filthy, wheel arche4ed caked in mud, wheel arch trims were all faded and interior carpets and engine bay covered in mud. Wing mirror trim and some internal trims either hanging off or loose. Had to spend 3 hours cleaning car as didn't want him to see the car in suck a shocking state. Phoned salesman and promised that they would reimburse me some money for state of car but never did. Numerous calls made to company without reply. Salesman also stated that the car was booked in for Valet on morning of delivery to us but he did not check that it had been cleaned. I provided them with a quote for replacement parts - only to be told that they would only pay half of the £300 for the parts. Also told that I could not reject the car as trim does not count as faulty in their opinion and that if they considered taking the car back, I would have to drive it back to them - this is inaccurate information under Trading Standards law - I would advise anyone to consider purchasing a car from these people, to spend a bit more money and get a car that is as described and arrive in a clean presentable condition - ignore their statement of 14 day money back guarantee as they dont honour this also. AVOID THIS COMPANY AT ALL COST - wont even show me a copy of the HPI check of vehicle so one wonders its history. - DONT BUY FROM THIS COMPANY - one also wonders if all online positive reviews have actually been written by Hilton Car Supermarket !!”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you for taking the time to share your experience with us, Grant. We regret to hear about what happened with the Mini Cooper you purchased for your son. We sincerely apologize for the delay in delivery and for the awful condition it was in when it arrived. We understand how frustrating and disappointing this must have been and are sorry that nothing was done to rectify the situation. We understand that our customers deserve quality, and we take feedback like yours very seriously. We thank you for bringing this to our attention and are taking measures to ensure that instances like these do not occur in the future. Again, we apologize for the difficulty and frustration you experienced. If there is anything else we can do to make this right, please let us know.
Posted 2 years ago
Christine Gregory
Verified Buyer
“If you don't have fantastic credit, Hilton Car Super Market is a great place to purchase a car. For the second time, they were able to work with me to get me into an excellent car.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you Christine for your fantastic 5 star rating of our Hilton Car Supermarket! We are delighted to know that we were able to work with you to get you into an excellent car. We're glad that we could help you out and make your car purchasing experience a great one!
Posted 2 years ago
Carolyn Frank
Verified Buyer
“Karam was very helpful throughout the whole process. The pricing was really reasonable, and delivery was quick—faster than anticipated. Much less than I had anticipated paying.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you Carolyn for your 5-star rating of Hilton Car Supermarket! We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Karam receives the recognition they deserve. We do appreciate your feedback and thank you again.
Posted 2 years ago
Janet Raymond
Verified Buyer
“"Quick dispatch, car as pictured, excellent deal!"”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you, Janet, for your review about Hilton Car Supermarket! We are delighted to hear you found our service to be impeccable with quick dispatch and the car is as pictured with an excellent deal. We are glad we could exceed your expectations!
Posted 2 years ago
Maria Dennis
Verified Buyer
“Our encounter was quick and simple. Furthermore, we think our offer was really reasonable.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you very much, Maria, for your review of Hilton Car Supermarket! We are glad that our encounter was quick and simple and that you found our offer reasonable. We appreciate your kind feedback!
Posted 2 years ago
Jerry
Verified Buyer
“100% Satisfaction!! From Hilton Car Super Market.💯”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much, Jerry, for your 5-star rating of Hilton Car Supermarket. We are thrilled to know that you had a great experience with us! We strive for customer satisfaction, so we are delighted to hear your feedback. From Hilton Car Super Market.
Posted 2 years ago
Victoria Douglas
Verified Buyer
“Very user-friendly website with autos at a great price.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much, Victoria, for your review of Hilton Car Supermarket! We are so pleased you found our website to be very user-friendly, and that you believe our autos were offered at a great price! We sincerely thank you for taking the time to share your thoughts with us.
Posted 2 years ago
Lauren Keith
Verified Buyer
“Every step of the process, from the initial phone conversation to the delivery of the vehicle, was carried out very efficiently, and we were kept completely updated at all times.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you Lauren for rating us five stars! We greatly appreciate your kind words. We are glad that you were satisfied with the efficiency of our service, from the phone conversation all the way to the delivery of your vehicle. We strive to keep our customers updated with the latest information at all times, and we are glad that you experienced that first-hand. Thank you again for your support and for choosing us as your preferred dealership.
Posted 2 years ago
Ethan Kyle
Verified Buyer
“Hilton Car Super Market delivered yet another outstanding experience.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thanks for the great review, Ethan! We're thrilled to hear that Hilton Car Supermarket delivered yet another outstanding experience! We appreciate your five-star rating, and we look forward to continue providing you with excellent service in the future.
Posted 2 years ago
Walter Evelyn
Verified Buyer
“I can't express how kind and supportive the staff at Hilton Car Supermarket are enough.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much Walter for your 5-star rating of Hilton Car Supermarket! We’ll make sure the entire team at Hilton Car SUpermarket receives your feedback – they’ll be thrilled to hear your kind words. We really appreciate it! Thank you once again for the great review!
Posted 2 years ago
Hannah Lawrence
Verified Buyer
“Very helpful and friendly service from all team at Hilton Car Super Market. I would definitely recommend.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much, Hannah, for your 5 star rating of Hilton Car Supermarket! It means a lot to us that you recognize the very helpful and friendly service from all members of the team. We are glad that you would recommend us to your friends – we strive to provide a first rate service every day and it is great to hear that this is a reality for you!
Posted 2 years ago
Gloria Harold
Verified Buyer
“Fabulously effective and competent service”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you Gloria for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. Have a wonderful day!
Posted 2 years ago
Sara Carl
Verified Buyer
“This is a wonderful location to purchase a vehicle. excellent clientele service. a kind, genuine individual. Not a single issue.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much for your review of Hilton Car Supermarket, Sara! We are so glad that you had a good experience and found our service to be excellent. We appreciate your feedback and are delighted that you had no issues with your purchase.
Posted 2 years ago
Teresa Gerald
Verified Buyer
“Sales and employees are wonderful. They have a wide variety of well-maintained and serviced vehicles to choose from.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you, Teresa! We are so pleased that you enjoyed your experience at Hilton Car Supermarket! We strive to provide every customer with outstanding service, and it is great to hear that our sales and employees were so helpful! We are thrilled that you had the opportunity to experience our wide variety of well-maintained and serviced vehicles. Thanks again for your review!
Posted 2 years ago
Lawrence Sean
Verified Buyer
“A good range of vehicles for sale with clear, straightforward information. Impressive!”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much, Lawrence, for your fantastic review of Hilton Car Supermarket! We are so pleased to hear that you were able to find a good range of vehicles and that you found the information you needed to be clear. We appreciate your positive feedback and look forward to helping you again in the future!
Posted 2 years ago
Janice Abigail
Verified Buyer
“It was a pleasure working with your associate. After our appointment, we were forced to wait a while. But the wait was worthwhile.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you for the five-star rating, Janice! Our team will be happy to hear that their hard work has paid off! We are glad that the wait was worthwhile. Have an amazing day!
Posted 2 years ago
Bryan Jesse
Verified Buyer
“The entire procedure was quick and uncomplicated, with excellent communication and extremely simple pick-up.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you, Bryan, for your 5-star rating! We’re very happy to hear that you are satisfied with your purchase and that the buying process was easy. Please let us know if we can help with anything else!
Posted 2 years ago
Albert Logan
Verified Buyer
“excellent client service I'm overjoyed to have discovered this service.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much for the rating, Albert! I'm glad you had an excellent client service experience when you visited Hilton Car Supermarket. I'm thankful that you have taken the time to share your feedback with us.
Posted 2 years ago
Russell Vincent
Verified Buyer
“Jay was excellent! made the procedure simple and valued our car quite fairly.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you for your 5 star rating, Russell! We are delighted to hear that Jay was excellent and offered you a smooth and fair procedure for your car valuation at Hilton Car Supermarket. We really appreciate your support.
Posted 2 years ago
Wayne
Verified Buyer
“I received the most straightforward customer service I've ever had.”
Helpful Report
(Hilton Car Supermarket) - Posted 2 years ago
Thank you so much, Wayne, for your review of Hilton Car Supermarket. We're glad to hear that you had such a great customer service experience and that you felt it to be the most straightforward you've ever had. We always strive to provide the best service possible and are glad you experienced this. Thank you again!
Posted 2 years ago
Hilton Car Supermarket is rated 4.9 based on 3,138 reviews
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