Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.86

4.9 Rating 3,110 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Questions

Metrics

4.9

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Joseph Robert Gorst

ROY SHARP

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easiest experience ever!”

Helpful Report

Posted 8 months ago

Hello Juliya! Thank you for your amazing review! We’re thrilled to hear that your experience with us was the easiest ever! Our goal is to make the car-buying process as smooth as possible, and your feedback truly means a lot. We can’t wait to see you again in the future. Enjoy your new vehicle!

Posted 8 months ago

“I will recommend Hilton Car Supermarket Milton Keynes to all of my friends because I had the best experience buying a car. The staff was professional, friendly, and ready to help. Hassan and Jay in particular gave me all the options and possibilities about what would be best for my family and me, from the type of protection to the car choice.”

Helpful Report

Posted 8 months ago

Hello Georgina! Thank you for your incredible review! We’re delighted to hear that you had the best experience buying a car with us. Our team, especially Hassan and Jay, is dedicated to helping our customers find the right options for their needs. Your recommendation means the world to us, and we can’t wait to welcome your friends in the future. Enjoy your new vehicle!

Posted 8 months ago

“The dealer was incredibly responsive, professional, and helpful. The car was delivered to my house, and the transaction was simple. Hilton Car Supermarket is the one I would use.”

Helpful Report

Posted 8 months ago

Hello Ben! Thank you so much for your fantastic review! We’re thrilled to hear that you found our team to be responsive, professional, and helpful. Making the transaction simple for our customers is what we aim for. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new vehicle!

Posted 8 months ago

“Easiest experience ever!”

Helpful Report

Posted 8 months ago

Hello Elizabeth! Thank you for your fantastic review! We’re overjoyed to hear that you had the easiest experience ever with us. Making the car-buying process smooth and enjoyable is what we strive for. We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new ride!

Posted 8 months ago

“It was A stress free Process. Thank you!!”

Helpful Report

Posted 8 months ago

Hello Berry! Thank you for your amazing review! We’re so glad to hear that you found the process stress-free. Providing a seamless experience is our top priority, and your kind words mean a lot to us. Enjoy your new car!

Posted 8 months ago

“We had a Great Experience with Abu and Shahzaib.”

Helpful Report

Posted 8 months ago

Hello Willam! Thank you for your wonderful review! We’re delighted to hear that you had a great experience with Abu and Shahzaib. It’s always our goal to provide exceptional service, and your feedback truly makes our day. Enjoy your time with your new car!

Posted 8 months ago

“Very poor experience and would not recommend. Purchased a c class with a steering wheel problem. Was told will be sorted within few days, no communication from them and had to call numerous times to get any updates. After a week, they had ordered the wrong part. Another week gone, they did not notify me of the part arriving. Was told they would compensate me for inconvenience caused and emailed them as advised. Spoke to them after a week, and they had not even forwarded the email to the finance team. Brought the car back in to get fixed and booked in for 9am, was told will take couple hours. 2.5 hours passed and asked for an update, guy disappeared and came back after an hour to tell me another hour. After 4 hours car given back with a front right malfunction error. Would not recommend purchasing a car from here to anyone”

Helpful Report

Posted 8 months ago

Hello Abdul Halim! We're sorry to hear about your experience. Your concerns have been forwarded to the relevant department, and our team will be in touch with you as soon as possible to address these issues. We appreciate your patience and understanding as we work to resolve this matter. Thank you for bringing it to our attention.

Posted 8 months ago

“Excellent service with helpful, kind staff members that are always available. My car arrived as mentioned after I ordered it from their website. I would strongly advise anyone searching for a high-quality car and first-rate service.”

Helpful Report

Posted 8 months ago

Hello Aaron! Thank you for your stellar review! We’re thrilled to hear that our staff provided you with helpful and kind service throughout your experience. It’s fantastic that your car arrived as promised. Your advice to others is greatly appreciated, and we’re here for you whenever you need us again. Enjoy your high-quality car!

Posted 8 months ago

“Excellent, and pleasant service. From beginning to end, Hassan was really helpful in getting a good pricing agreed upon.It was delivered at the time I requested. In the near future, I plan to use them once more. I would strongly suggest it.”

Helpful Report

Posted 8 months ago

Hello Amy! Thank you for your fantastic review! We're thrilled to hear that Hassan provided you with pleasant service and helped you secure a great price. It's wonderful to know that your delivery went as requested. We can’t wait to assist you again in the future! Your recommendation is greatly appreciated. Safe travels!

Posted 8 months ago

“The team was professional and friendly. You get the impression that they were concerned about both the client and the standard of the cars they offered. The excellent quality of the car I purchased from Hilton Car Supermarket Milton Keynes (2017 BMW 1 SERIES) surprised me. I received the vehicle in perfect condition. I'm more pleased with my new car. I've already suggested a few friends. Extremely happy and would suggest”

Helpful Report

Posted 8 months ago

Hello Abigail! Thank you for your amazing review! We’re so pleased to hear that our team made a positive impression and that you were impressed with the quality of your new BMW. Your recommendation to friends truly means a lot to us. We're here for you anytime you need assistance, and we look forward to seeing you again! Enjoy your beautiful car!

Posted 8 months ago

“Excellent service from beginning to end”

Helpful Report

Posted 9 months ago

Hello Faiza! Thank you for your wonderful review! We're delighted to hear that you experienced excellent service from beginning to end. Your feedback means a lot to us, and we're always here to assist you. We look forward to welcoming you back in the future!

Posted 9 months ago

“The staff at Hilton Car Supermarket was excellent; they promptly and effectively resolved any problems and answered any queries I had. Without a doubt, I would suggest them.”

Helpful Report

Posted 9 months ago

Hello Lucas! Thank you for your wonderful review! We're so glad to hear that our staff was able to promptly and effectively assist you with your questions. Your recommendation means a lot to us, and we’re here whenever you need us. We can’t wait to see you again soon!

Posted 9 months ago

“What a hassle-free, secure, dependable, and fun experience! Four days after calling Hilton Car Supermarket on Monday, we were able to pick up the car we wanted. Hassan was really friendly, supportive, and knowledgeable with me during this period. No sales pressure. I would gladly suggest it to everyone.”

Helpful Report

Posted 9 months ago

Hello Tyler! Thank you so much for your fantastic review! We're thrilled to hear that you had a hassle-free and fun experience with us. Hassan will be delighted to know he made such a positive impact during your visit. Your recommendation truly means the world to us. We can't wait to welcome you back again soon!

Posted 9 months ago

“The customer service was excellent; the procedure was swift and easy.”

Helpful Report

Posted 9 months ago

Hello Declan! Thank you for your great review! We're thrilled to know that you had an excellent experience with our customer service and that the process was swift and easy for you. Your feedback is truly appreciated, and we’re always here to help. We look forward to seeing you again soon!

Posted 9 months ago

“Very helpfull to find the car i was looking...”

Helpful Report

Posted 9 months ago

Hello Louis! Thank you for your review! We're pleased to hear that you found our team helpful in your search for the right car. Your feedback means a lot to us, and we’re here to help you anytime you need. We hope to see you again soon!

Posted 9 months ago

“Was a absolute pleasure, the staff were knowledgeable, helpful and were a pleasure to deal with.”

Helpful Report

Posted 9 months ago

Hello Judy! Thank you for your fantastic 5-star review! We're delighted to hear that you found our staff knowledgeable and helpful. It was truly a pleasure to assist you, and we appreciate your kind words. We look forward to seeing you again in the future!

Posted 9 months ago

“Finding and purchasing our new car took less than four days. Finding what we required was made easy by Hilton Car Supermarket, and we were grateful for their communicate service.”

Helpful Report

Posted 9 months ago

Hello Isaac! Thank you for the wonderful review! We’re glad you found the process of finding and purchasing your new car quick and easy. Your feedback about our communication service is greatly appreciated, and we’re always here to assist you. We hope to serve you again in the future!

Posted 9 months ago

“Everything about buying my new car went really well. Easy!”

Helpful Report

Posted 9 months ago

Hello Jordan! Thank you for the amazing 5-star review! We're thrilled to hear that your car-buying experience went so smoothly and was easy for you. Your satisfaction is our top priority, and we appreciate your kind words. We can't wait to assist you again in the future!

Posted 9 months ago

“Wonderful experience, and i will be recommending 💯”

Helpful Report

Posted 9 months ago

Hello Pascalle! Thank you so much for the stellar 5-star review! We're absolutely thrilled to hear that you had a wonderful experience with us. Your recommendation is greatly appreciated, and we can’t wait to welcome you back anytime you need. Thanks again for your support!

Posted 9 months ago

“Very pleasant company to work with; all employees were very supportive. recommended!”

Helpful Report

Posted 9 months ago

Hello Helen! Thank you for the fantastic 5-star review! We’re delighted to hear that you found working with us pleasant and that our team was supportive. Your recommendation means the world to us, and we’re here to help anytime you need. We appreciate your kind words and look forward to seeing you again!

Posted 9 months ago

Hilton Car Supermarket is rated 4.9 based on 3,110 reviews