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Hilton Car Supermarket Reviews

4.9 Rating 3,134 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

4.9

Based on 3,134 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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Hilton Car Supermarket 5 star review on 14th July 2022

ROSALIND ALLSOP

Hilton Car Supermarket 5 star review on 14th July 2022

Joseph Robert Gorst

Hilton Car Supermarket 5 star review on 14th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very positive experience.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you for your review of Hilton Car Supermarket! We are delighted to hear that you had a very positive experience. Your feedback is much appreciated!

Posted 2 years ago

“outstanding service Excellent communication, no issues,”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thanks Leon! We really appreciate your 5-star rating and your kind words about our outstanding service and excellent communication. We're glad you had no issues and hope to serve you again soon!

Posted 2 years ago

“I found it straightforward to arrange the car's financing online and have the vehicle delivered.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for your review of Hilton Car Supermarket! I am glad to hear that you found it straightforward to arrange the car's financing online and have the vehicle delivered. It is our goal to make the car buying process as easy and hassle-free for our customers as possible. We really appreciate your feedback!

Posted 2 years ago

“very cordial and expert”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you for your review, Alfred! We are very glad to hear that you found our team both cordial and expert. We truly appreciate your feedback.

Posted 2 years ago

“Sean was very helpful in taking his time to explain things in a clear and comprehensive manner.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you Alaina for your fantastic review of Hilton Car Supermarket! I'm thrilled to hear that Sean was a great help and went out of his way to explain things clearly and comprehensively. We really appreciate your kind words and continued support.

Posted 2 years ago

“Amazing from start to finish 💯”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you, Danny, for your amazing 5-star rating of Hilton Car Supermarket! We are delighted that your entire experience was amazing from start to finish.

Posted 2 years ago

“outstanding service Excellent communication, no issues,”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you Wally for taking the time to leave us such an amazing 5-star review! We're so pleased to hear that your experience here at Hilton Car Supermarket was excellent, with outstanding service and excellent communication, no issues! We truly appreciate your support and kind words.

Posted 2 years ago

“At the time of collecting, there was no haggling. I was sincere in my assessment of the vehicle's condition.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much, Ariel, for the 5-star rating of Hilton Car Supermarket! I'm glad that at the time of collecting, there was no issue and that you were sincere in your assessment of the vehicle's condition. Your feedback is greatly appreciated!

Posted 2 years ago

“Between the staff and the customer service team, there is good communication.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you for the five-star rating, Emmanuel. It is good to hear that there is good communication between the staff and the customer service team. We truly appreciate your kind words and look forward to continuing to serve you in the future.

Posted 2 years ago

“I would definitely purchase a car with them again because the transfer was seamless and professional.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for your review of Hilton Car Supermarket! I'm so happy that the transfer was seamless and professional, and I am glad that you would want to purchase a car from us again. I really appreciate your kind words!

Posted 2 years ago

“The entire procedure was quite simple. I was initially anxious, but now I'm content”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much, Charles, for your review of Hilton Car Supermarket. We're so glad to hear that the entire procedure was quite simple and that you're now content after being initially anxious. We always strive to make sure that our customers are completely satisfied with the services that we provide, so it's great to hear that we succeeded in making this a stress-free experience. Thank you again!

Posted 2 years ago

“sales representatives are Had good behaviour, and when the automobile I purchased from them had a problem, it was quickly fixed in a garage.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for your review of Hilton Car Supermarket! We are delighted to have received such positive feedback and proud to have served you in the best way possible. We appreciate that our sales representatives had good behaviour and that you were able to have your automobile quickly fixed in the garage when it had a problem. Thank you for your support and kind words!

Posted 2 years ago

“Fantastic service in every way! 👌”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for your 5-star rating of Hilton Car Supermarket, Joseph! We are so thrilled that you enjoyed our fantastic service. Have a wonderful day!

Posted 2 years ago

“Awful experience!!!”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you, Laura, for letting us know about your experience at Hilton Car Supermarket. We appreciate your feedback and apologize that your visit wasn't as enjoyable as it should have been. It is clear that we didn't meet your expectations, and for that, we are genuinely sorry. We understand the importance of customer service and are committed to ensuring our customers have an enjoyable shopping experience. We would be grateful for any further information or suggestions you may have in order to make sure that we continuously improve our services. Thank you again for taking the time to provide us with your valuable feedback.

Posted 2 years ago

“Very disappointing! Spoke to a gentleman Saturday about a car that they had online and booked us an appt for Sunday morning. Was over 2 hours away but paid refundable deposit as was very interested in the car and was advised full service History and mot until august and was ready to drive away that day. So travelling up with our family early Sunday morning to find out the car was different to what was in the photo and it wasn’t even ready to drive away! Tried to advice us they needed to valet the car as was new in but wasn’t told that the day before! Then offered us that they can deliver the car but at an extra cost as was a lot of petrol for another journey up to them! What a wasted journey I would not recommend at all.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for taking the time to let us know about your experience, Laura. We are very sorry that you had to drive all the way to us and it was a wasted journey and the car was different to what was in the photo and it wasn’t even ready to drive away. We apologize for not informing you that the car needed to be valeted, and that we offered to deliver it at an extra cost. We would love to make this right for you and would be delighted if you could tell us what we could do to make things better.

Posted 2 years ago

“⭐Nothing was too much hassle, and purchasing a car was simple and thorough. Without a doubt, I would use them again and highly suggest them. 💯”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much, Adalynn, for your review of Hilton Car Supermarket! We are absolutely delighted to hear that you had such a great experience and that you found purchasing a car to be simple and thorough. We value your opinion and are grateful for the kind words. Thanks again for choosing us!

Posted 2 years ago

“Great place to buy a car , Really helpful staff ..”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for taking the time to leave us a review at Hilton Car Supermarket – we really appreciate it! We're so glad to hear that you had a great buying experience and that you think it is a great place to buy a car, with really helpful staff. We thank you for your kind words!

Posted 2 years ago

“They are highly recommended; the entire trip was fantastic.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for the review, Michele! I'm so glad to hear that your entire trip was fantastic and that you highly recommend Hilton Car Supermarket. We strive to provide the best service possible and it's great to hear that we delivered. Thank you again for your wonderful review!

Posted 2 years ago

“The procedure was really simple, and there was so much information provided on each specific car that you were well informed before the car ever arrived! The delivery man from Hilton Car Super Market was really cordial, knowledgeable, and helpful.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you so much for your amazing review, Braxton! We are delighted to hear that you found the procedure to be simple and that you had so much information provided on each car. We are also very pleased to hear that the delivery man from Hilton Car Supermarket was so cordial and helpful. Your kind words are greatly appreciated!

Posted 2 years ago

“My automobile arrived safely and sound thanks to the excellent transportation service.”

Helpful Report

(Hilton Car Supermarket) - Posted 2 years ago

Thank you for your review of Hilton Car Supermarket! I'm thrilled to hear that my automobile arrived safely, thanks to the excellent transportation services. We strive to provide the best service possible and it's great to hear that we exceeded your expectations.

Posted 2 years ago

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Hilton Car Supermarket is rated 4.9 based on 3,134 reviews