“Purchased DX 1000 u lock, excellent piece of kit, followed by the max super duper chain, good investment too protect motorbike, pricey but top quality”
“I wanted new keys. Although I got the reply that all was in hand, I was later told that there was a problem getting the key blanks.
A while later I received an update and later, when it seemed to be taking even longer, I was profusely apologising to, which I appreciated.
All in all, what with delays that were not under local control, I did get what I wanted plus an apology gift.
I really liked being kept up to date.
Excellent customer service.
I felt that they cared for me and their reputation.”
Thanks for leaving us a review, we're so glad to hear your keys arrived safely and that you were happy with our service. Apologies for the delay, we have now put some new measures in place to prevent this reoccurring!
“I got my keys and they work just fine. Thanks for keeping track on your service and all the help. Rest assured I would recommend Hiplok to anyone who needs it I'm very pleased with your service thanks once again.
Rene”
Thanks for leaving us a review, we're sorry to hear you have not received your keys. Judging by the time passed since they we were shipped, we're worried they may be lost in transit. We have sent you an email to confirm your details so we can arrange for these to be reshipped. We're sorry for any inconvenience caused.
“Love the hiplok number combination lock ‘belt’ it is really handy when stopping for a break.
The fixture is good for cheaper bikes but is is quite easy to cut off the plastic and remove it from the wall.”
“I have no complaints by now. The lock looks and feels already with awesome quality. I’ve got stolen 4 E-Scooters in one year, this is the first time I feel relaxed while looking it on the streets.”
“Good solid lock. Peace of mind.
Cons. It is heavy, but you know it's doing its job.
It's all black. I sprayed the U shape outer with acrylic yellow!
I subsequently have written to Hiplok about my purchase and the zlok offer.....to which I didn't even get e reply??? So mixed feelings on the company.”
Thanks for leaving us a review, we’re really glad to hear you are happy with your new lock and that this is giving you peace of mind! We’re sorry you haven’t heard back from us, we can’t find this message in our inbox, only a previous email thread we had last month. If you send this over again, we’ll have a look into it for you!
“Everything was excellent. I received the package quickly and it arrived at my house. The service was excellent and the product looked very good. Thank you very much.”
“Very light weight, fits around my Brompton folding bike when folded and fits around all lampposts. Easy to get on and off and so light I sometimes forget I’m wearing it! High viz option great for evening cycling.”
“Purchased Hiplock lite on line. Arrived promptly and is easy to carry on the bike.
Cycling UK member discount is useful, however I bought a reduced item from the sale.”
“The only lock brand I trust! Shipping was nice and speedy and I'm now confident my eMountain bike isn't going anywhere with the hefty D1000 keeping it nice and safe. Great bit of kit and worth the money and extra weight!!”
“Great product seems criminal-proof. Mounted on brick wall. Screws are long and robust. Whole thing locks like a bank safe… I am pretty sure can’t be broken into. Can’t say the same for the carbon frame adorning the lock.
Happy with the entire experience of order to delivery.”
“I love my Hiplok Original wearable chain.
It’s lightweight to the point where I sometimes have to check I’m still wearing it.
One thing to be aware of: Make sure you’ve pushed the locking clasp right in and to give it a tug to ensure it’s locked as it may appear lto be when it’s actually not.
Luckily when this happened to me, I was in a secure space so it wasn’t an issue but elsewhere…
All said and done, although somewhat pricey for the reflective model that I purchased, I would recommend this product.”
“Solid lock. Goes round the front wheel neatly. Small enough to fit in my messenger bag (though not super light). The mechanism is smooth and you don't need much wiggling to get it on and off. Thankfully it's not been put to the test yet.
4.5 stars - I knock off half a star because the all black lock against my all black bike doesn't stand out. I feel like a brightly coloured shackle may add that extra chance of deterring the opportunist thief from taking a closer look.”
