“If you're a supplier, do not sign up with Hitched. They will scam you into signing a contract, take loads of money from you, and not allow you to terminate if you are unhappy with their service. Their service is non-existent. Please take my advice and avoid them at all costs. They make loads of promises of great return on investment and exposure and simply do not deliver. Once you sign the contract they disappear and offer no support.”
“My wedding photographer was Gemma Hopkin Ceative. I must say she did the most beautiful pictures of our Wedding day, everything was just the way we wanted it. Stunning photos and so well done. Thank you so much Gemma...xx❤”
“Oh, how should I start?
I have a photography business company, based in Lake District, Cumbria,UK.
I currently have 2 top gold listings with Hitched. I had 3 not long ago.
The issues I have with them is that unfortunately they started to be extremely unprofessional.
As one of our counties listing expired, we've been kicked out automatically from their website, without any warning that our listing will expire, without any notice that we will be take out. As soon as I called to ask for clarifications, the nightmare started.
I belive I ve upset some people, as they ve started to cover each others back, nobody took the responsabilitate for the mistakes they did.
Instead, they ve started to throw some random prices for renewal of the county that expired.
Please note:
- In June 2023 I've paid £1200 including vat for the top gold package, for a year!
- In July 2023 I've been offered the same offer for another county, same top gold listing.
- In August 2023 I've been offered the following offers:
1. £1604+ vat for 7 months
2. £2267+vat for 12 months
3. £5039 including vat for 12 months.
Now, mathematics are simple, 3 different offers made by our account manager and the head of renewals from hitched.
EXTREMELY UNPROFESSIONAL!!
PLAYING BINGO WITH OUR MONEY AND OUR TIME!
AVOID, AVOID, AVOID.
I have print screens with all the emails from them, if anyone else is interested to find out more.
Please be careful when signing up as a vendor with them!
Costel”
“Melanie Jane was our photographer.
She was easy to talk to and the pictures she did for us was amazing.
She really did know how to catch those happy memories. Very highly recommended. Thank you Melanie xx”
“Dishonest advertising company!
Have been with this company for over 8 years but since immediate bought the company we had lots of problem,
Firstly for two years they have not delivered what we agreed and When I found out no one took responsibility and put me in lots of pressure.
Secondly this year they have offered us few free newsletter to stay with them But the date of most of news letters are for the last three month of contract, Few weeks a go their sale person JOANA emailed me and tried to cancel the Newsletters from package which I have completely disagreed as free newsletter was part and condition of me staying with them ..
To all suppliers be very carful before going to any contract with them or paying them. Please make sure to asked them put everything in writing and check your listing in daily or weekly basses .”
“We have gone through the checklist to help us make sure we are prepared for the onset of our wedding and bought our save the date cards. We loved the design,it was send in good time,the quality was brilliant and we also were happy with the price. Such a lovely way to start informing people of our special day.”
