Hive Insurance Services Reviews

Name: Hive Insurance Services
Address: The Hive, Almondsbury Business Centre, Bradley Stoke, Bristol
Rating: 4.28

4.3 Rating 240 Reviews

83 %

of reviewers recommend Hive Insurance Services

Company Reviews

Questions

Metrics

4.3

Based on 240 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 028 0849

Email:

enquiries@hiveinsure.co.uk

Location:

The Hive, Almondsbury Business Centre, Bradley Stoke
Bristol
BS32 4QH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time claiming excellent service could not have done anything more to make it a smoother.”

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Posted 7 years ago

“Very easy, straight forward and Nicky was fantastic”

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Posted 7 years ago

“Jo was very helpful from the outset and was prompt with all responses. Thanks v much”

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Posted 7 years ago

“Jo was brilliant! She was efficient and quick and I was give a quote immediately. Everything was emailed across to me in under 2 hours. Very happy.”

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Posted 7 years ago

“Jo was excellent”

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Posted 7 years ago

“Quick response and easy to do business with. Thank you”

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Posted 7 years ago

“First impressions were excellent with all explanations done in a clear and friendly way by Jo. I like that Spire saw fit to team up with April over other providers. Reviews of other providers were not what I would expect where April was very much more favourable.”

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Posted 7 years ago

“Have found Jo Fry so helpful and patient with all our questions before joining nothing has been too much for her . Can not say how efficient they are when making a claim as we have just joined and hopefully it will be a long time before we will find out .”

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Posted 7 years ago

“I can only review the sign up process as I have just joined and can't speak of their claims process etc. Jo was excellent, clearly explaining the policy as well as what would and would not be covered. Couldn't have been easier to sign up thanks to Jo.”

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Posted 7 years ago

“Jo explained the policy very clearly, answering all questions honestly and with no hype. I appreciate someone who is straightforward and does not try to be pushy but lays out all the facts and leaves you to make a decision without pressure. Thank you very much”

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Posted 7 years ago

“Nicky was excellent, able to reach her on a direct line and she had excellent contact with the underwriter to sort out my queries. Great to able to speak to the same person throughout the process, with most companies you never speak to the same person twice. Not previously heard of the company, delighted I am now a client.”

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Posted 7 years ago

“Nicky Davies was brilliant - helpful, efficient and a pleasure to deal with. I have already referred friends and will continue to do so :o)”

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Posted 7 years ago

“Nicky Davies was very patient and helpful, explaining in detail the policy I was interested in. I was very slow in making a decision to take out the policy but she put me under no pressure and was very professional and thorough. She answered all of my question clearly and I have no hesitation in recommending her. April's policy does not have a no claims system. Other companies can penalise you for making a claim and one or two claims could make your policy too expensive in the medium to long term. I can't comment on April UK's claims handling but I hope I never have to.”

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Posted 7 years ago

“The policy real suits me. Jo Fry explained everything really carefully., and was very professional.”

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Posted 7 years ago

“I cannot recommend Jo at April highly enough. She explained everything really clearly and went the extra mile in making sure I got the best possible cover for me. She was friendly and professional throughout.”

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Posted 7 years ago

“I've chosen "April" because it offers contributions to complimentary treatments as well as dental work and glasses. Every time I filed a claim, the service was excellent and prompt. I highly recommend this company. Sonja Carigiet, Bristol 2/06/2016”

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Posted 7 years ago

“Spoke to Jo love lady very informative and knew exactly what she was talking about”

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Posted 8 years ago

“Brilliant service. Kind and understanding throughout. Nothing was too much.”

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Posted 8 years ago

“The service is excellent, to the point fast and efficient. I am very happy with that.”

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Posted 8 years ago

“I have just joined APRIL UK because they were very clear, open and easy to understand. I dealt with Jo Fry, who was knowledgable, no jargon and understood exactly what I was after. She answered all my queries and what she didn't know was found within 1 hour. The policy itself is more comprehensive than others I looked at, with very few exclusions (which were all the standard ones you would expect, such as elective surgery). I am looking forward to having a safe pair of hands in Shire Hospitals moving forward!!”

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Posted 8 years ago

Hive Insurance Services is rated 4.3 based on 240 reviews