Hive Insurance Services Reviews

4.3 Rating 240 Reviews
83 %
of reviewers recommend Hive Insurance Services
4.3
Based on 240 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
Read Hive Insurance Services Reviews
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Phone:

0800 028 0849

Email:

enquiries@hiveinsure.co.uk

Location:

The Hive, Almondsbury Business Centre, Bradley Stoke
Bristol
BS32 4QH

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Anonymous
Anonymous  // 01/01/2019
I have had a Family policy for over 3 years and have made a number of claims over the years i have always found April very good to deal with. as long as you provide them with the required information they pay straight into your bank account. It is a good policy with a good level of cover at a good price.
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Posted 8 years ago
My advisor Jo dealt with all my questions and queries quickly and efficiently, besides being very pleasant to talk to. I chose to go with April as my premium was very competitive against other insurers and I prefer the Spire Hospitals. I hope I never have to use the service cover provided, but feel confident that should I need to it will be dealt with in the same efficient way as selling the policy.
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Posted 8 years ago
My advisor dealt with all my questions and queries very quickly as I had arranged a consultants appointment very quickly. The claim was authorised and dealt with very efficiently leaving me able to concentrate on the appointment.
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Posted 8 years ago
My experience with April UK was outstanding, very informative and professional staff willing to provide all the information to ensure the correct policy was purchased. Highly recommend April UK.
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Posted 8 years ago
Any claims put into April are dealt with in a very quick and efficient manner. Would highly recommend April to all.
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Posted 8 years ago
Submitted a claim recently and all I can say is brilliant. Payment was made into my account within 3 days. Highly recommend this company, great service. Great value for money.
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Posted 8 years ago
Recently I made a claim and it took altogether about 2 mounts before I got payed. I know this is Not only down to you. It took the doctor 4 weeks to fill-in the claim-form; and Why do I have to pay him £ 34.00. But Why did it take You ( April ) almost 4 weeks to obtain information. I know from colleges that this is why they don't claim; to much hassle, and paying money upfront. ( doctors fee ). April is a very good and fare insurance; have always payed with no hassle in the past years. I hope to be stay a happy costumer for may years to come. Thanks Very Much. Yours; Erik Ruesink.
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Posted 8 years ago
Completing the form is easy and, provided you have the correct receipts, payment is very quick. Compared to so many other insurance companies who drag their feet, April is a breath of fresh air.
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Posted 8 years ago
Always very helpful, information and friendly.
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Posted 8 years ago
My claim was handled very efficiently & very quickly. It was only a matter of days from sending my claim form off, to receiving the payment. Would highly recommend.
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Posted 8 years ago
Unessary paper work (claim form ) just for claiming for minor expensive Dentis / prescription e t c have to return whole form. Also do not like submitting bank details every time.
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Posted 8 years ago
Just made another claim on my i've just made another train on my cash plan paid into my bank within four days not a good service as always Keith. Just made another claim on my cash plan from time sending off clam forme to receiving money in the bank 4 days. For many years I have had this policy for many years and always found it very good Keith
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Posted 8 years ago
I have recently had to undergo a back procedure and April UK have been fantastic and very supportive
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Posted 8 years ago
I have been a customer for around 9 years and have the Health Cash option on the Private Medical plan. Whenever I make a dental or optical claim, it's always dealt with very quickly and paid straight into my bank account so I don't need to bank a cheque. Would recommend this plan as some other plans only pay a percentage of each claim rather than the whole amount which this plan does as long as you haven't exceeded the annual policy limit.
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Posted 8 years ago
Thanks for your review Christine. Kind regards, Dave
Posted 8 years ago
Extremley helpful and very personable throughout the entire telephone conversation. Follow up calls to myself were made when promised and all cover was clearly stated and explained very well. My daughter also arranged cover for her policy that is about to lapse and she too experienced a first class telephone conversation with every aspect covered and explained to her.
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Posted 9 years ago
Thanks for your kind words Jackie! We are glad you were pleased with our service. Kind regards, Dave Hutchinson APRIL UK
Posted 9 years ago
Wow !!! What a pleasant surprise to speak to someone who cared, new their products, had great people skills knew the meaning of "Customer Service". Jo Fry was a credit to your organisation. I used the experience in a recent team meeting as an example of the standards we should achieve. A great start to our relationship which I hope continues for a long time.
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Posted 9 years ago
I found Jo Fry to be both friendly and knowledgeable. After speaking with Jo, I saw no point shopping around for lower prices. I would rather pay a bit more (if I am indeed paying more than market rates - I'm not sure) and receive good service. Please don't outsource your services to overseas companies - it really is nice speaking to someone who knows and understands your own culture.
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Posted 9 years ago
Hive Insurance Services is rated 4.3 based on 240 reviews