Hobby Lobby Reviews

2.1 Rating 470 Reviews

24 %

of reviewers recommend Hobby Lobby

Company Reviews

Questions

Metrics

2.1

Based on 470 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does Hobby Lobby deliver?

Helpful Report

(5 days ago)

Hobby Lobby delivers items by Courier, Postal Service and Own Driver.

Helpful Report

(5 days ago)

40.00%

Industry Average

“ Not thrilled with the cost of delivery and then you send it through the nirmal post office. Where I live, the mail man doesn’t deliver packed only ups and fedex. Without a car, I have to find a way for a disabled person to get to the post office. You’re charging enough for delivery that you can use fedex and ups. I’m not ordering anything else. ”

- Anonymous

“ My experience with my online order delivery. I received 2 wall decor yesterday (3/31/22). The box was not sealed completely, the box was partially open. Only 1 of the picture was wrapped in plastic, the one that wasn't was slightly damaged ( with paint scrapped off). Dissatisfied! ”

- Anonymous

“ WEB SAYS 2 DAY UPS DELIVERY AS WELL. ”

- Anonymous

Hobby Lobby Reviews

Delivery - Slow